Location: Zurich, Zurich, Switzerland Job ID: R0108109 Date Posted: 2025-10-02 Company Name: HITACHI ENERGY LTD Profession (Job Category): Project/Program Management Job Schedule: Full time Remote: No Job Description: The opportunity Join our High Voltage Products Service team at Hitachi Energy, where we support generator circuit-breaker (GCB) systems and gas insulated switchgears (GIS) worldwide. As Project Manager Troubleshooting, you will lead complex service cases from initial inquiry to successful resolution, ensuring technical excellence and customer satisfaction. How you’ll make an impact Lead troubleshooting cases from customer inquiry to site completion (e.g. leakages, flashovers, overhauls) Assemble and manage cross-functional project teams, ensuring timely execution of tasks to ensure the planned rectification schedule Define and control project milestones, proactively resolving deviations Act as primary customer contact, fostering trust through open communication Manage contracts and support supplier selection for specialized components Drive scope changes, revenue growth, and margin improvement while minimizing risks and costs in warranty cases Provide regular project reporting and share improvement ideas with the team Lead strategic and continuous improvement initiatives Your background Technical education in Electrical or Mechanical Engineering, combined with commercial training Minimum 3 years of experience in project management and relevant working experience Project management certification preferred Business fluent in English; German is a plus Strong communication and organizational skills Proactive person, independent performer as well as a team player Experience with SAP and GCB product knowledge is beneficial More about us Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.