As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and clients’ needs, offer them advice that fits their financial situation and help them choose appropriate solutions to meet their financial goals. You work closely with a client base consisting mainly of individual members and businesses. Interpersonal savvy is therefore essential. You drive results by recommending investments, loans and insurance products. You use your expertise to balance member/client satisfaction, business objectives, profitability and sound and prudent risk management. You work with various partners and experts to design integrated strategies that meet the needs of members and clients.
Responsibilities
1. Advise members and clients on the best strategies and work with them to identify expected results.
2. Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
3. Stay up-to-date on the financial services industry, market trends and best practices in your field.
4. Participate in outreach activities and represent the caisse in the community.
What we offer
Competitive salary and annual bonus.
4 weeks of flexible vacation starting in the first year.
Defined benefit pension plan that provides predictable, stable income throughout retirement.
Group insurance including telemedicine.
Reimbursement of health and wellness expenses and telework equipment.
What you bring to the table
1. Bachelor's degree in a related field.
2. A minimum of one year of relevant experience.
3. Knowledge of French is required.
4. Knowledge of current financial, economic, political and legislative events.
5. Understanding of the philosophy and fundamentals of financial services cooperatives.
6. Notions of compliance with legislation respecting the distribution of financial products and services.
7. Policies, legislation and standards related to products and services offered by the caisse.
8. Service standards.
9. Techniques used to assess and monitor individual financing applications.
10. Drive results, Interpersonal Savvy.
LI-Hybrid
Trade Union
CAISSE DE MONT-JOLI-EST DE LA MITIS (T : 60004)
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