Pb(Location: Taiwan) Technical Superintendent /b /p pbAccountabilities /b: /p p• On-site technical support and implementation (maintenance, troubleshooting etc.) /p p• On-site trainings for Engineers /p p• Remote customer support /p p• Support in acquiring service contract and spare parts sales by identifying customer needs, promoting relevant solutions, and capture business opportunities during field interactions. /p p• Act as the primary point of contact for customers during field service projects. Cooperate to meet customer demands. /p p• Maintain detail records of field activity including technical report and maintenance logs and compliance documentation. Provide regular updates on service progress and issue. /p p• Compliance company policy (QHES etc.) and superior guidance. /p pbMain Responsibilities /b: /p p• Advise and consult on-site commissioning tasks and troubleshooting activities /p liAdvise, instruct, and train, if needed, marine engineers (own or partners) for given tasks. /li liIdentify and resolve the issues using diagnostic tools and technical expertise. /li p• Document Field Activity /p liMaintain accurate records of field activities, including service and working reports, maintenance logs and observation for further reference and compliance. Ensure an economic use of resources. /li p• Support Service Spare Parts Business Development /p liProactively identify and assess customer needs for service contracts, maintenance agreements, and spare parts during site visits and remote support. /li liProvide technical justification and recommendations to customers to support service contract renewals, upgrades, and spare parts procurement decisions. /li liCollaborate with internal stakeholders by sharing customer insights, forwarding qualified leads, and assisting in quotation and proposal preparation as needed. /li liContribute to achieving service and spare parts sales targets through effective on-site influence and customer relationship management. /li p• Ensure effectiveness project controlling /p liEnsuring the correct recording of hours, project controlling (expenditure and income) and forwarding of data for invoicing /li p• Ensure compliance with Safety and Regulations /p liAdhere to safety standards and regulatory requirements during all field activities, implementing best practices to ensure a safe working environment and compliance with company standards. /li p• Team Collaboration /p liWork effectively with other engineers and other parties. Share the insights and ensure comprehensive solution to complex technical issues. /li pbGeneral Skills: /b /p p• Negotiation skills /p p• Communication skills /p p• Local legislation labor laws /p p• Reporting analyzing skills /p p• Teamwork skills /p p• WinGD knowledge business understand /p p• WinGD quality, safety environment skills /p p• English language skills /p pbProfessional Skills: /b /p p• Professional skills in terms of Engine trouble shooting, maintenance and operation knowledge /p p• Troubleshooting mechanics, control automation systems /p p• Indirect leadership of external teams /p p• Prepare and perform technical and methodology trainings /p p• Project management (resources, spares, quality, time) /p p• Theoretical knowledge, 2 stroke engine /p p• Commissioning start-up, Mechanical electrical /p pbManagement Leadership Competencies: /b /p p• Cost awareness /p p• Leading sub-supplier’s workers /p p• Team building /p p• Problem solving and decision making /p pbOur offer: /b /p liAn opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry /li liA dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network /li liAward winning and extraordinary products /li liMulti-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking /li liDynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome /li liIn-house technology training and professional development opportunities /li