For our client’s Flagship Boutique, in the heart of Amsterdam, we are now searching for their future Boutique Director, who will be leading a diverse team that pushes boundaries, providing customers with extraordinary service and an inspiring brand experience.
Join this exciting journey to realise the bold new vision of our renowned client. Take part in a truly iconic global brand active in Fashion, Jewellery & Accessories. A world of wonder awaits you. Together with them you can make dreams come true...
About us
Luxury Experts is a leading Luxury & Retail Recruitment Consultancy active in Switzerland & Internationally. We specialise in Luxury Retail, Wholesale, e-Tailing and corporate roles, addressing the recruitment needs of companies active in Luxury and Premium Consumer Goods, covering all professions, from junior associates to senior executives, providing Permanent as well as Interim placement solutions.
POSITION
You are the lead advocate of the brand in the greater Amsterdam area. In this role, and together with your team, you will mainly :
* Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
* Build a loyal portfolio of existing and new customers
* Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
* Exceed personal and team service and sales targets
* Be the driving force behind new and ongoing service and sales opportunities, directly impacting their growth and success
PROFILE
For this challenging position based in one of the most stunning and busy Retail locations in Europe, we are ideally seeking an experienced, results-oriented Retail professional who will meet the following criteria :
* +15 years Luxury retail experience / 5-10 years Management experience
* Experience with Product Category: Fashion, Jewellery, Watches or Lifestyle
* Ability to motivate, manage and develop a team (+10pers)
* Excellent and proven leadership and coaching skills applied to Retail teams
* Digital proficiency
* A winning personality to easily establish trust relationships with customers, teams and stakeholders
* Fluency in English, and ideally Dutch, other languages are a plus
* Strong organisational skills
* Attention to details with the ability to handle multiple projects simultaneously
* Self-motivated, with customer service mindset and creative problem-solving skills
* Excellent presentation as well as oral and written communication skills
* Highly professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing
* Be a team player; pro-active attitude with excellent problem solving skills
* Responsible, dependable, punctual and flexible
If this position speaks to you and goes in line with your career objectives, we would love to get to know you. Feel free to apply online with the usual documents.
We will be looking forward to hearing from you.