Overview
Do you enjoy working with the public and take pride in delivering excellent customer service? Are you a self-starter who uses technology confidently? We're seeking a proactive, dynamic, collaborative team player to join our customer service group. You’ll provide Library users with concierge, circulation, and account management support in person and by phone.
Responsibilities
* Provides concierge, circulation, and account services with a friendly and courteous approach, including creating and managing library accounts, processing fines, handling materials, and supporting collection maintenance in coordination with Technical Services and Collection Management.
* Participates in service rotation at the lobby desk, drive-up window, call center, and during opening/closing procedures.
* Assists in maintaining library collections and displays by reshelving returned items, straightening shelves, and monitoring displays
* Helps foster a positive, welcoming library environment.
Qualifications
* High School diploma or GED
* 1 year of related experience (Library experience preferred)
* Strong communication and interpersonal skills
* Basic computer literacy
Benefits
We offer limited PTO and participation in our employee assistance program.
Geneva Public Library
227 S 7th St
Geneva, IL 60134
Location
Geneva Public Library, Geneva, IL
Hours
12-18 hours a week, including nights and weeks
$16.50-17.75 per hour (midpoint); internal equity is used in determining the rate of pay
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