* Provide technical software support via phone, email and ticket system.
* Clarify user questions related to the software operation and the theoretical background of KISSsoft calculations.
* Assist with resolving software issues and technical queries.
* Provide 2nd level support for our internal and external sales and training partners.
* Size and design gears or recalculate gearboxes on request.
* Collaborate with the engineering team.
Software testing and validation
* Run software tests to ensure the quality and functionality of new modules.
* Report bugs, manage requirements and provide ad hoc support to the development team.
* Validate new features in accordance with requirements and specifications.
Training Courses
* Conduct training courses in Switzerland and abroad (on-site and online), in German and English.
* Create clear and easy-to-use training materials and instructions, both on theory and software usage.
* Attend technical events, seminars and conferences.
* You bring enthusiasm and experience in gearbox design or gear calculation.
* You can explain complex topics clearly and concisely, and you are keen to acquire and share knowledge.
* You are helpful, patient, eager to learn and committed to exceed customer expectations.
* You continuously expand your knowledge through studying technical literature, standards and publications.
* Daily interaction and exposure to a wide range of interesting companies, application programs and industry experts.
* Exchange with colleagues having many years of experience and expertise in gears, transmission systems and calculations.
* Presentations at conferences, publications in technical journals, and participation in standardization committees.
* Cooperation with customers, global partner networks and within Gleason in an international environment.
* Supportive and open-minded managers and colleagues who share an eagerness to learn.
* Workplace in Bubikon, Canton of Zurich, with hybrid work model.
* Our offices are easily accessible by public transport and parking spaces are provided.
Next steps
* Find out more about the product and the company on www.kisssoft.com and on Linkedin.
* Get in touch, schedule an appointment and learn more about the position and conditions.
* Mr. Hanspeter Dinner, hdinner@gleason.com, is looking forward to your application!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Industrial Machinery Manufacturing
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