Overview
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.
It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.
Role
Solution Architect
Job Type
Onsite for 5 days at office
Employment Type
Full time Employment
Job Description
Responsible for Platform Infrastructure Transition and Transformation Management, platform templates and delivery of infrastructure solutions for our enterprise client mission-critical systems. Delivery responsibilities include management of solution template by platform and also includes infrastructure reference architecture participation, delivery management, implementation scheduling and coordination, financials and contractual support.
We are looking for candidates with a broad background of infrastructure architecture and delivery best practices, including cloud delivery. Resource must demonstrate proven track-record in infrastructure service delivery for business and the ability to learn quickly as technology advances new innovations and offerings enter the market.
Responsibilities
* Establishment of Transition and Transformation management processes. Creating/maintaining a reference and standards document
* Establishing Platform templates supporting key dimensions (availability, security, performance, events monitoring, etc…).
* Participation in architecture initiatives, build roadmaps for continuous modernization of Enterprise Application platforms
* Implement infrastructure solutions per reference architecture, contractual and security requirements.
* Ensure that all Infrastructure issues, delays, or client concerns are resolved on a timely basis or escalated to upper management.
* Act as SME between IT Service Provider and Application / Business units
* Standard Operating Procedures for daily interaction with IT implementation partners
* Participate during Incident resolution and RCA
* Subject matter expert for applications, business functions and active liasoning resource between the business community including communications, planning and execution
* Maintain individual expertise by staying abreast of industry trends, reviewing industry publications, emerging trends and compliance
* Help create and maintain disaster recovery processes and technology
* Review/modernize/modify configuration, installation, maintenance, and backup processes for data protection
Specific Requirements
* 10+ years of overall IT / technical services experience with bachelor’s degree in computer science or related field of Information Technology
* Platform and infrastructure architecture experience – Cloud, Hybrid and Private hosting
* Excellent understanding of ITIL processes, IT systems infrastructure and best practices.
* Project management experience in an infrastructure-oriented environment
* Capable of working in a growth-oriented environment, with ability to manage and prioritize multiple concurrent requests, projects, and responsibilities
* Proven track record of leveraging vendor and consultant expertise for IT project delivery and support
* Strong analytical, problem solving and judgement skills
* Leadership and Customer facing skills
* Excellent Verbal and Written Communication skills
* Fundamental understanding of the following technology areas:
* Compute and Networking (LAN, WAN, WLAN)
* Storage (SAN) and Backup
* Virtualization (Server and Storage), Public, Hybrid and Private clouds
* Security technology and processes - e.g. firewalls, intrusion prevention, compliance monitoring, vulnerability management
* Business Continuity and Disaster Recovery Planning
* Capacity Planning
* High Availability
* Well versed with Infrastructure financials operations
* High-level understanding of specific technologies:
* Cloud – Microsoft Azure, AWS, GCP or Oracle Cloud
* Microsoft Windows and Linux Operating Systems
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