Job Title: IT Infrastructure Support Specialist About the Role We are seeking a highly motivated and detail-oriented individual to join our team as an IT Infrastructure Support Specialist. In this role, you will be responsible for providing first-level technical support to our users, resolving issues related to workstations, software, and networks. * Analyze and resolve hardware and software-related problems in a timely manner. * Maintain accurate records of incidents and resolutions. Requirements To succeed in this position, you should possess: