OverviewThe Team Lead Local & Factory IT Switzerland is a key leadership role responsible for overseeing and delivering all local Swiss-specific IT services, with a focus on Infrastructure and Applications, primarily within the Factory in Baden. This role combines two main areas of responsibility: Infrastructure Management and Application Support and Development. The Team Lead Local & Factory IT Switzerland ensures the stable operation of IT infrastructure, including network, server infrastructure, data communications and end-user experience on the shop floor. Additionally, the role is responsible for maintaining stable operations and continuous development of factory applications.
Key Responsibilities
Overall responsibilities :
Lead and manage the Swiss Local & Factory IT team
Manage operational costs and conduct financial forecasts for expanded functionality / user base
Support feasibility studies for upgrade projects, improvements, and conversions
Monitor all relevant IT service (Infra & App) performance, implementing strategies to keep infrastructure and applications up to date
Ensure compliance with hardware, software and cyber security standards in coordination with owners and stakeholders
Engage in regular communications with executives, decision-makers, stakeholders, department heads, and end-users regarding infrastructure and application activities
Own the Major Incident Management Process for the local scope
Manage deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs (non-standard workplace), operating systems, hardware, software and peripherals
Provide end-user services for the shopfloor, including help desk support and technical assistance in operations critical cases
Support local requirements of the factory and service centers
Ensure optimal operation of factory systems, working closely with Application Owners, Application Managers, Cyber Security and Infrastructure Specialists
Ensure required services are provided by external service providers
Provide input to factory application and local infrastructure roadmaps as part of the annual budget and IT / IS strategy cycle (3-year cycle)
Infrastructure Management :
Oversee LANs, WANs, Internet, intranet, security, and wireless implementations for the local scope
Lead IT asset management, including component inventory maintenance and documentation
Oversee the operation and further development of local data centers (DC1 & DC2)
Manage local server hosting in partnership with external service providers
Ensure the operation of the local network and implementation of security requirements
Oversee the operation and development of the High-Performance Cluster "HPC Cluster
Application Support and Development :
Ensure the stable operation and continuous development of factory applications
Collaborate with other application teams, including Catia / 3DX support and others
Contribute to the development of local factory / service center in system and investment projects
Your Background
Formal Education & Certification :
University degree or college diploma in computer science or equivalent work experience
Proficiency in English is essential
Knowledge & Experience :
Minimum of 4 years of experience managing and delivering infrastructure design and operational excellence
Exceptional knowledge of service and application delivery, with a track record of successful service level agreement accomplishments
Hands-on experience in troubleshooting hardware
Strong knowledge of current protocols and standards, including ITIL Process landscape
Application support experience is a plus
Experience in interpreting the applicability of local and federal laws, regulations and standards to company operations
Personal Attributes :
Strong analytical and problem-solving abilities
Demonstrated leadership and personnel / project management skills
Excellent interpersonal, written and oral communication skills
Ability to conduct research into issues and products as required
Proven ability to prioritize and execute tasks in a high-pressure environment
Strong customer service orientation
Highly self-motivated
Ability to present ideas in a user-friendly language
Experience working in a team-oriented, collaborative environment
Benefits
Canteen
Childcare
Modern office, smart working
Flexible working model
Attractive holiday plan
Remote work policy
Employee assistance program
This Team Lead Local & Factory IT Switzerland position plays a crucial role in ensuring the stability and efficiency of IT infrastructure and applications within the Swiss Factory operations. The successful candidate will demonstrate exceptional technical expertise, leadership skills and a proactive approach to addressing challenges in a dynamic manufacturing environment.
We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website.
Accelleron Data Privacy Statement :
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
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