Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. As a global leader in the premium chocolate sector, the company looks back on a long-standing tradition with its origin in Zurich, Switzerland. Lindt & Sprüngli produces quality chocolates today at its 12 own production sites in Europe and the USA. They are sold by 38 subsidiaries and branch offices, as well as via a network of more than 100 independent distributors around the globe.
In addition, Lindt & Sprüngli runs around 560 own shops. With around 15,000 employees, the Lindt & Sprüngli Group reported sales of CHF 5.47 billion in 2024.
As a Global Direct-to-Consumer (D2C) Intern you will join our Global Retail team in Kilchberg. Global Retail passionately translates the LINDT brand equity into a distinctive omni-channel experience, bringing chocolate smiles to our customers. As part of our team you will help improve customer experience and shape marketing related activities for our >500 Lindt Shops and 21 Online Shops worldwide.
The ideal start would be January 2026.
YOUR MAIN RESPONSIBILITIES WILL INCLUDE:
Identify best practice key activities to build traffic, drive conversion & repeat purchase for our Lindt Shops globally.
Work closely together with our subsidiaries to improve customer experience in both our Lindt physical stores and online shops.
Enable the local implementation of our global portfolio strategy for D2C.
Gain experience in data analysis, reporting and creating impactful presentations.
Support on the organization of global business gatherings.
Take responsibility for your own small projects.
YOUR PROFILE:
Completed or advanced Bachelor's or Master's degree in business administration / related subjects
First working experience in the FMCG / retail / e-commerce sector is an advantage
Entrepreneurial, proactive and communicative personality
Independent, precise and conscientious way of working with self-initiative
Very strong analytical and structured thinking skills
Very good MS Office skills (PowerPoint and Excel)
Fluent in English; German at least B1; French and other languages are a plus
We are offering a challenging position in an international and dynamic environment with a very attractive brand. If you are interested and have the relevant skill set, please submit your CV and cover letter online via our tool.