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Job Description
Job Description
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent, and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology
Our company is dedicated to delivering ITSM best practices, methods, and tools. As a global strategic partner of ServiceNow for Continental Europe, we implement state of the art ITIL solution for medium and large organizations.
What The Position Offers You
Job scope/summary:
To support our growth, we are looking for a ServiceNow Senior Technical Consultant, who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for Germany.
The Senior Technical Consultant role is one of the core components in all our implementations. This role is responsible for supporting customers in the successful implementation and use of ServiceNow, including configuration, tailoring, and coaching to meet their unique business requirements.
We are seeking a highly motivated individual who is looking for an opportunity to join an established but still fast-growing organization.
Hiring locations: Germany
Job Specifics & Responsibilities
Design and shape the technical architecture of the ServiceNow platform and support complex development approaches in collaboration with business analysts and functional consultants
Act as a trusted Technical Advisor/Expert
Implement complex functionalities to meet customer requirements using the front-end and back-end capabilities of ServiceNow platform
Implement complex integrations between ServiceNow and external systems, whether on cloud or on-premise (ex: SSO, SAP, other ITSM applications, etc.), using technologies like SOAP and REST Webservices, JDBC, LDAP, etc
Produce technical documentation
Be a coach/ mentor to ServiceNow Technical consultants
Working Relationships
Internal
ServiceNow Solution Consultants
ServiceNow Project Managers
ServiceNow Architects
Junior and confirmed ServiceNow Technical Consultants
External
Main stakeholders such as CTOs, customer architects
Customer developers and IT technical staff
ServiceNow support team and Technical Experts
What You Bring With You
Education (degree) and professional experience required:
University degree in IT engineering
Minimum 10 years’ experience as IT developer and 3 years’ experience on ServiceNow
3 years’ experience in consulting external customers
Technical Skills
Mastering of relational DB model and related technologies
Mastering Event-driven and Object-Oriented programming
Mastering web technologies like JavaScript, XML, AngularJS, Jelly
AJAX experience
Scripting proficiency in PowerShell and Unix shell
Working knowledge of Active Directory, LDAP and SSO technologies
Experience with legacy systems, batch files, web services (SOAP and REST)
Working knowledge of networks, the Internet, modern protocols and email, SMTP, POP3
ITIL knowledge is a plus
Personal Skills And Qualities
Strong personal commitment to quality service
Must have experience dealing with technical end-users in a service-oriented role
Highly focused on customer satisfaction
Ability to switch between multiple tasks/projects/contexts
Curious and self-learner
Ability to assume leadership and work without direct supervision
Strong interpersonal communication skills and like working with customers in problem-solving mode
Capacity to travel which will be necessary but is not integral to this position
Fluent in German and English, another European language would be an asset
Your Benefits
Flexible working time models
An attractive salary package
Training and mentoring to support your career
Opportunity to work with cutting-edge technologies and products in state-of-the-art enterprise environments, providing services to a variety of worldwide customers' infrastructures.
Demanding and varied customer projects at one of the world's largest and most successful IT service providers paired with opportunities for rapid advancement and challenging activities with a high degree of freedom and responsibility
At DXC, we harness the unique contributions of our people to give us our edge. We value every idea and the person behind it. Our inclusive culture powers our results, and the company grows only if our people grow. We believe in equality, and our position as a global technology leader allows us to serve diverse customers and play a leadership role in the communities we serve. DXC’s commitment to diversity and inclusive selection practices includes ensuring qualified job seekers receive equal consideration for employment.
Our lived values make us one of the most attractive employers worldwide - Top 25 of Comparably's list of companies with "Best Global Culture 2021" and Top 50 in "Best CEO 2020" ranking (https://www.comparably.com/de-DE/companies/dxc-technology)
Thank you for taking time reviewing our job ad. If you believe this is the right match for you, please do not hesitate to apply. We are eager to learn more about you!
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Information Technology
Industries IT Services and IT Consulting
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