CSL Behring is a global biotherapeutics leader driven by its promise to save lives. In Bern, more than 1500 employees develop and deliver life-saving therapies to treat people with rare and serious medical conditions worldwide.For our location in Bern, we are currently looking for aAssociate Director, Quality Assurance SupportResponsibilitiesResponsible for routine and non-routine quality oversight activities in collaboration with local operational units (Maintenance & Utilities, Quality Control, warehouse & internal transport) and qualification activities in Opex and periodic re-qualification projectsEnsures operational quality management according to cGMP to guarantee appropriate service quality for Value Streams and compliance with CSL standards and proceduresReviews and approves complex GxP records and documentationSupports and approves complex quality risk assessments, non-conformances, investigations, CAPAs, and change controlsMonitors relevant quality performance metrics and drives improvement initiativesLeads project management and implementation of complex cross-functional and global projectsActs as Subject Matter Expert (SME) for complex deviations and changes during inspections and audits; collaborates with global QA Support FunctionsQuality Oversight & Stakeholder CollaborationEnsures proactive QA oversight and drives quality decisions with stakeholders across maintenance/utilities, utility monitoring, material management, warehousing, and QCConducts periodic warehouse floor tours with warehouse supervision and Supply Chain teams to address improvements, exceptions, and material usage decisionsInitiates and supports implementation of new "Quality on the Floor" activitiesDeviation, Change & Document HandlingIndependently manages complex and cross-functional deviations at local and cross-site levelPerforms "Quality Delegate" function for change managementReviews and provides QA approval for GxP documentation within assigned areasAdditional ResponsibilitiesReviews and completes APR/PQR raw material dataLeads cross-functional Tier 1 meetings (QC, warehouse, M2U)Coordinates and delivers GMP training and qualification of new employees in QA Support FunctionsIndependently prepares and presents quality investigations and changes to health authoritiesQualification8+ years of experience in a similar role with a high degree of independence and strong self-directed learning capabilitiescGMP and ComplianceEngineering & maintenance operationsUtility monitoring programsMaterial management, warehousing & logisticsQuality control & analytical methodsChange control managementDeviation managementCAPA managementStrong collaboration skills with proven ability to build cross-functional networks and drive efficient interfaces between departmentsCoaching & mentoring skills with the ability to upskill colleagues in areas of expertiseExcellent communication abilities, capable of explaining complex technical matters in a clear, concise and precise mannerStrong influencing and presentation skills, enabling effective stakeholder engagement and decision-makingWe are looking forward to receiving your online application. Applications must include a motivation letter and CV, as well as letters of references and copies of relevant transcripts and/or diplomas in the original language. Please include all these in one document together with the CV. About CSL PlasmaCSL Plasma operates one of the world's largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.Learn more about CSL Plasma here and CSL, CSL Behring, CSL Seqirus and CSL Vifor here Learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor here at and CSL Plasma at Our BenefitsFor more information on CSL Plasma benefits visit You Belong at CSLAt CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more visit Equal Opportunity EmployerCSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit