Senior IT Service Owner ? Compliance Services
Join to apply for the Senior IT Service Owner ? Compliance Services role at JobCourier
Senior IT Service Owner ? Compliance Services
2 days ago Be among the first 25 applicants
Join to apply for the Senior IT Service Owner ? Compliance Services role at JobCourier
Finders SA
Finders has been mandated by one of the leading private banks to recruit a Senior IT Service Owner to support and enhance IT services related to compliance and regulatory processes.
This is a strategic role for someone who thrives at the intersection of IT service management and banking compliance, with a passion for process excellence and stakeholder collaboration.
Your Role
Location: Basel ? On-site
As Senior IT Service Owner, you will oversee and evolve critical IT services in areas such as:
* Client onboarding
* Periodic KYC reviews
* Fraud detection
* Fund transfer compliance
You will be responsible for ensuring operational excellence across service design, delivery, and continuous improvement, in alignment with ITIL and regulatory best practices.
Key Responsibilities
* Design and improve IT services for compliance-related processes (KYC, AML, KYT, etc.)
* Own and maintain the IT service catalogue and supporting documentation
* Coordinate incident, problem, and change management
* Collaborate closely with internal stakeholders across IT and business
* Respond to audits, manage risk assessments, and ensure access control compliance
* Lead service performance monitoring and SLA reporting
* Manage third-party support and maintenance contracts
* Identify and drive service automation and process improvements
What You Bring
* University degree in IT, Computer Science, Business, or a related field ? or equivalent banking education
* Proven experience in IT Service Management, ideally in financial services
* Strong knowledge of compliance processes (account opening, KYC, AML, fraud detection, etc.)
* Familiarity with ITIL practices (certification is a plus)
* Excellent communication and stakeholder management skills
* Analytical, well-organized, and able to manage multiple priorities independently
* Fluency in English; German and/or French is a strong asset
What's In It For You
Join a forward-thinking, sustainability-driven private bank with a strong reputation and a collaborative, quality-focused IT environment.
Interested?
Please Apply Via Our Website
https://jobs.finders.ch/offers/finders/26560
All applications will be treated confidentially.
Let's connect and explore whether this opportunity is the right next step for you.
Finders SA | Specialized Recruitment | Lausanne, Geneva & Zurich
Settore: Banca e servizi finanziari
Ruolo: IT/Technology
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
Banking
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