PSkills Skills Troubleshooting, Problem Solving, Help desk ticketing systems, Windows macOS support, Networking skills, CCNA Level knowledge, Rack and stack hardware /ph3Description /h3pBCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in Switzerland /ph3Responsibilities /h3ulliProvide first- or second-level contact and problem resolution for customer issues. /liliWork with third-party vendors to remediate complex AV issues as needed. /liliProvide timely communication on issue status and resolution. /liliMaintain ticket updates for all reported incidents. /liliInstall, upgrade, support, and troubleshoot Windows OS, Microsoft Office Cisco Jabber authorized. /liliShould have basic knowledge of the Mac operating system to support Apple PC users. /liliInstall, upgrade, support, and troubleshoot printers and computer hardware. /liliPerforms remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. /liliNetworking skills, CCNA Level knowledge, Rack and stack hardware /liliUse diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. /li /ulh3Requirements /h3ulliMust hold a valid work permit in Switzerland /liliSeveral years of experience in the IT field /liliLocal language (Italian) English fluency mandatory. /li /ul #J-18808-Ljbffr