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Job Summary
The Service Sales Leader will oversee a team of five Service Sales Engineers and actively manage key customer accounts. This role includes identifying new business opportunities, driving service sales growth, managing negotiations, and maintaining strong relationships with customers.
Responsibilities
* Acquire customers and orders for service products
* Identify potential opportunities with both existing and new customers
* Identify sales opportunities, prepare proposals, and coordinate related processes to ensure high customer satisfaction
* Foster customer growth and loyalty through ongoing support and service excellence
* Prepare required reporting and use company‑mandated systems, software, and tools
* Prepare and review contract terms and conditions using standard Trane contract templates as applicable
* Develop, evaluate, and discuss solution options with customers
* Lead team efforts for projects or assignments defined by the Supervisor
* Maintain and update the customer database
* Implement local Service Business programs
* Achieve assigned sales targets and customer development goals with a strong focus on service acquisition and customer relationship development
Qualifications
* Technical university degree, preferably in Heating, Cooling, or Air Conditioning
* Minimum 5 years of experience in sales of technical services, products, or equipment (HVAC preferred)
* Strong technical background
* Strong customer orientation and well-developed sales skills
* Leadership or team management abilities are a plus
* Open‑minded and eager to learn and grow professionally
* Strong communication skills and the ability to build long-term customer relationships
* Fluency in German required; English at a communicative level; Italian or French are an advantage
* Valid driver’s license and willingness to travel (approximately 60% of the time)
We offer competitive compensation and comprehensive benefits and programs.
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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