Team Leader Client Onboarding page is loaded
Team Leader Client Onboarding
Apply locations Geneva time type Full time posted on Posted Today job requisition id R0006222
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.
With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.
“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.
YOUR PROFILE
Operational tasks
* Lead the day-to-day activities of the Geneva based onboarding team (5 FTEs) by providing expert advice, direction and support to team members to ensure efficient and effective onboarding reviews via consistent application of policies and procedures;
* Ensure daily case distribution of account openings subject to medium, high, very-high risk and PEP classification by expertise and capacity;
* Ensure quality control for cases requiring Due Diligence Committee presentation due to elevating risks (high risk, very high risk and PEP clients)
* Be a key interlocutor for the first line of defense across all markets, including 1LoD review teams and business risk management units;
* Support the Head of Client Onboarding and Review with internal and regulatory audits focusing on client onboarding;
* Participate to tactical and strategic projects in order to enhance onboarding review process, systems and tools
* Support reviewing and developing standard operating procedures and guidelines
* Assist the Head of Client Onboarding and Review with the treatment of escalated cases/queries;
* Act as sparring partner to Zurich based Onboarding Team and Client Review Team as well as other CMPL colleagues and stakeholders
* Promote the team’s dynamics and strengthen collaboration with other groups/departments
Strategic tasks
* Identify shortfalls in and/or potential improvements to policy and process with proposal how to enhance
* Assist the Head of Client Onboarding and Review with identifying complex, sensitive and emerging issues, and propose policies, strategies and recommendations to develop effective compliance frameworks;
* Proactive identification of quality and process deficiencies with first line with proposal how to address
* Participate in and lead (where applicable) business improvement initiatives including the development and maintenance of IT systems, policies and business process to improve operational efficiency and effectiveness.
Management tasks
* Coach, mentor and provide feedback to improve performance and develop skills of team members; initiate performance management actions where applicable
* Perform daily capacity management and ensure business continuity in case of absences. Inform Head of Onboarding and Review in case of sustainable shortcomings faced for strategic resolution
* Support the Head of Onboarding and Review in the strategic setup of the client onboarding and review unit, including identification of new talents
* Perform internal sample testing on cases for correct and complete risk assessment, risk classification and uploading of required documents as part of account opening validation
YOUR ROLE
* 10years of experience in Due Diligence and AML work in the financial services industry
* Minimum 3 years of experience as manager / team lead in a run the bank organization subject to transformation and innovation
* Fluency in French and English is mandatory with additional languages as nice to have asset
* Used to handle complex client cases such as High Risk, PEP classified clients and Complex Structures
* Having thorough experience of handling various aspects of due diligence such as AML, CDB, FATCA, Tax and CRS
* B achelor’s degree in law (or equivalent) or evidence of comparable academic / work achievement
* Ability to summarize complex topics, to drive practical outcomes and to make sound decisions or proposals, including escalation when appropriate, as well as the ability to work well under pressure and against short deadlines
* Capability to guide compliance officers in developing and writing detailed compliance assessments in English with clear documentation of risks and development of mitigants
* Strong interpersonal, communication, presentation and influencing skills. In particular, a proven ability to foster productive relationships with front office staff and senior management;
* Resident in Switzerland.100% office job in Geneva with no possibility of remote work.
Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.
As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.
It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
About Us
Help us build the bank of tomorrow. Lombard Odier’s purpose is to preserve and grow our clients’ assets over time. With a history spanning over 220 years, we have served our clients for over seven generations, weathered 40 financial crises and ceaselessly innovated to offer best in class, sustainable services to our clients.
our mission to you.
Lombard Odier is an employer of choice. We are committed to providing a stimulating work environment where creativity and innovation are encouraged for improving business opportunities and effectiveness.
our culture.
At Lombard Odier, we understand that our people are a precious resource. That’s why we’ve focused on creating an atmosphere where every unique individual can flourish and work together to achieve our goals. Building an environment where our teams can be inspired, “rethink everything” and thrive in a positive, energetic setting, is the essence of our culture.
diversity and inclusion.
We are an equal opportunities employer. As an EDGE (Economic Dividends for Gender Equality) certified organisation, we aspire to create an optimal workplace for women and men, and help them benefit from it. EDGE is the leading global standard for measuring gender equality in the workplace.
training.
If our people improve, we improve. That’s why at Lombard Odier, we offer all the support employees need to take responsibility for their own personal and professional development. This sums up our desire to recognise and promote the talents of each and every employee in keeping with our values. Our commitment to valuing and fostering skills and know-how is what underpins our diverse and high-quality training programme.
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