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Customer service advisor

Sitten
Autocorner J.C. & C. Oberson SA
Inserat online seit: Veröffentlicht vor 18 Std.
Beschreibung

Autocorner SA is a recognized family business in automotive distribution, representing the Audi, Skoda, and BYD brands. With nearly 120 employees, it is established in the cantons of Vaud and Valais through 4 dealerships and 2 bodywork centers. As part of the development of our Audi dealership in Sion, we are looking for an After-Sales Service Advisor, for an immediate start or by arrangement.After-Sales Service AdvisorYOUR MISSIONAs an After-Sales Service Advisor, you are the primary point of contact for our customers regarding their vehicle maintenance. You ensure a quality welcome, advise and sell after-sales services, while guaranteeing an impeccable customer experience. Through your commitment, you actively contribute to the loyalty of our clientele as well as to the development of the performance and quality of our after-sales service.RESPONSIBILITIES- Welcome, advise, and accompany customers throughout their after-sales journey- Schedule appointments and precisely analyze needs- Promote products and complementary services- Establish quotes and obtain customer agreement for additional work- Guarantee compliance with commitments (deadlines, costs, quality)- Return vehicles while clearly explaining the interventions performed- Ensure invoicing,

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