For an important pharmaceutical company in the Neuchâtel area, we are looking for a 12-month temporary contract for an
Senior Customer & Logistics Planner 100% H/F Senior Customer & Logistics Planner 100% H/F DESCRIPTION DE LA MISSION
Process customer orders and issue invoices accurately and on time
Coordinate product shipments between supply sites, third-party logistics (3PL), and customers
Prepare and issue required shipping documents
Monitor deliveries, resolve transport incidents, and liaise with our global transportation team
Manage returns, reworks, and back-charging of related costs
Ensure tolling and invoicing rules are followed by customers and supply partners
Support month-end closing and sales reporting
Handle supplier and tolling fee invoices, and resolve payment or price issues
Maintain up-to-date data for customers, contracts, and product sources in SAP
Collaborate with Quality, Finance, Purchasing, and Regulatory teams
Ensure compliance with Good Distribution Practices (GDP), EHS, finance and audit regulations
PROFIL ATTENDU
Bachelor's degree in Supply Chain, Business, or related field
Minimum 3 years of experience in Supply Chain (pharmaceutical or consumer goods preferred)
Solid experience in international logistics, exports/imports, and working with 3PLs and suppliers
Strong SAP knowledge and computer skills
High attention to detail with excellent time and task management
Ability to work independently and meet deadlines under pressure
Great communication and teamwork skills in an international environment
Understanding of Supply Chain processes, distribution, and compliance standards
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