Reporting hierarchy : Shift Leader / Store Manager
Location : Restaurant
Summary of the main missions :
* The crew member welcomes and serves customers, applying the standards and norms of the Burger King brand.
* He informs customers about different products and promotional offers.
* He takes orders carefully and serves customers at the counter and/or the Drive, adopting a commercial and courteous attitude.
* He participates in home order deliveries as part of “Home Delivery”.
* He participates in the reception and storage of goods.
* He participates in all tasks related to the production and preparation of products (Hamburgers, sandwiches, baking, toaster, fryer, drinks, desserts, etc.).
* He contributes to the cleaning and maintenance of the entire restaurant (kitchen, dining room, changing rooms, toilets, exteriors, utensils, and work materials among others).
* He takes part in the night cleaning of equipment after the restaurant closes.
* He ensures compliance with hygiene, security, service, and quality standards of the Burger King brand and the fast food sector, regardless of his workstation.
Qualifications and skills required :
No diploma is required.
* Knowledge of sales techniques
* Product inventory management
* Mastery of hygiene and food safety rules
* Customer reception
* Management and feedback of customer complaints
* Sense of contact and customer satisfaction
* Dynamism and reactivity
* Punctuality
* Taste for teamwork
* Versatility and adaptability
* Good presentation
Salary package :
* Employment contract of indefinite duration
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