Summary Location: Westworks, London, UK
Full time, Hybrid,
As the study’s start-up linchpin subject matter expert for eCOA and Translations, the Vendor Start-Up Manager ensures vendors are fully aligned, validated, and ready to deliver—protecting timelines, quality, and patient experience from protocol finalisation through database go-live.
About The Role Reporting to the Vendor Alliance Lead, the Vendor Startup Manager (VSM) eCOA & Translations is responsible to provide technical expertise for a given category during study startup to the TVM Trial Vendor Manager and indirectly to the study start-up team.
The VSM enables a flawless and accelerated vendor service delivery at the trial start-up phase and supports implementation of defined category strategies and service standardization. The VSM proactively assesses risk and concludes contingency plans to de-risk study startup. They will also lead initiatives for continuous improvement and optimisation of the Study Start-Up process and will support practice leaders in improvement projects and learning loops.
Key Accountabilities And Responsibilities
Reviewing of the vendor and category related specific sections of the protocol, ensure
vendor expertise is leveraged when refining specifications aligning to Final Protocol
Contributing to development of Study Specification Worksheet (SSW) to facilitate bid
process and selection of Vendors. Actively contribute to Quote/Proposal reviews, support Contract negotiations and review of final quotes.
Co-ordinates vendor kick-off meeting and other vendor specific meetings
Collects HA submission documents from vendor, as requested by countries participating in a study
Performs robust User Acceptance Testing (UAT) for eCOA
Ensures changes to protocol or study design