Job Summary
We are seeking a highly skilled and dedicated Childcare Manager to lead our crèche and children's clubs in a stunning luxury resort.
About the Role
This is an exceptional opportunity for a seasoned professional to join our team as a Childcare Manager. As the Hotel Childcare Manager, you will be responsible for ensuring the smooth running of the crèche and children's clubs within the hotel. Your key responsibilities will include:
* To ensure the efficient operation of the crèche and children's clubs
* To manage all necessary day-to-day administration tasks
* To respond promptly to incoming enquiries via the resort in a professional manner
* To meet regularly with Heads of Department within the hotel or resort to update them on our service and coordinate joint activities
* To liaise directly with parents of the children attending the clubs before and during their stay to ensure a seamless experience
* To represent the hotel or resort as the face of childcare services
* To assist in the training and development of staff within the club
* To ensure that all on-site health and safety policies, procedures, and risk assessments are in place, operational, and updated as necessary
* To maintain staff databases and correspondence in collaboration with the Operations Team
* To manage staff rotas, hours, and holiday entitlements
Requirements
To succeed in this role, you will need:
* Previous experience in a management position
* At least 2 years of experience working in a childcare setting
* A professional and positive attitude
* Excellent guest relations and customer service skills
* Good communication and interpersonal skills
* Fluent English language skills
* Professional qualifications in childcare
What We Offer
In return for your hard work and dedication, we offer a competitive salary plus bonus scheme, paid holiday, pre-season childcare training, return travel from country of residence to resort, including resort transfers, uniform, accommodation, meals, medical insurance, and opportunities for further long-term employment with us.
This is an exciting opportunity to join a dynamic team and contribute to providing a first-class experience for our guests.