Loss Prevention Specialist, Security & Loss Prevention
Overview: The Loss Prevention Specialist (LPS) is a key high level hourly associate position in the Amazon Delivery Centers (DCs). The LPS leads the effort to efficiently and effectively provide security services and asset protection in a designated fulfillment center. The LPS reports to the Loss Prevention Manager responsible for their facility and aids them in supporting the DC Operational team and cross functional teams throughout the organization.
Responsibilities
* Enhance, track, and report on metrics which are key performance indicators, enabling performance improvements to achieve desired outcomes on schedule
* Ensure internal controls per Sarbanes-Oxley (SOX) requirements related to the area are fulfilled
* Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate
* Inspire performance excellence among all security services team members
* Understand, align performance and actions with and clearly articulate the vision and values of the organization and their department
* Meet or surpass objectives that align with the security service model
* Identify, promote and implement security best practices in a designated DC
* Serve as the department’s liaison and security subject matter expert for facility management, keeping them abreast of key issues, strategies and performance
* Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency
* Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
* Coordinate data collection from multiple DCs and conduct analysis generating strategic and tactical interpretations
Basic Qualifications
* 2+ years of experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or related field
* Proficient with MS Office Professional Suite, including intermediate Excel
* Shift work will be required, potentially including nights, weekends and public holidays
* High school diploma or equivalent
* Basic - Intermediate level of English (B1+)
Preferred Qualifications
* Familiarity with Lean Six Sigma concepts and certification
* Strong familiarity with databases (querying and analyzing) such as SQL, MySQL, Access, Exception Based Reporting, etc.
* Interviewing and interrogation experience; Wicklander and Zulawski certification is a plus
* Bachelor’s degree or on track
* Experience with warehouse or distribution center services
* Workplace violence and/or business continuity experience
* Awareness and implementation of best practices related to physical security systems, investigation techniques, oversight of contract security officers, and DC loss mitigation
* Ability to work independently with off-site supervision
* Strong oral and written communication skills
* Comfortable working in a fast-paced, multi-tasking environment
* Analytical experience in performance-based, results-oriented settings
* Proficiency in both Spanish and English
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Servicios Comerciales Amazon México S. de R.L. de C.V.
Job ID: A3073761
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