Overview
We are looking for an experienced Network Automation Engineer to join our Professional Services team. In this customer-facing role, you will work directly with clients to implement automation solutions for complex network environments. You'll leverage your technical expertise in Itential and network automation tools to create and deploy efficient Itential Automation Platform solutions that meet clients' needs across network use cases such as SD-WAN, switching and routing, firewalls, software upgrades, and load balancers. Success in this role requires strong communication skills and a proactive approach to customer satisfaction.
Responsibilities & Duties:
1. Engage with clients to gather requirements, design solutions, and implement network automation use cases in Itential.
2. Build and troubleshoot Itential orchestrations and automations using APIs (primarily REST and CLI), JSON, JavaScript, and Jinja2 templates.
3. Deliver customer-facing projects and demonstrate solutions following Agile methodology.
4. Automate network processes and device management for systems such as F5, Palo Alto, Cisco, Juniper, AWS, Azure, and VeloCloud using Ansible, Python, and other tools.
5. Collaborate with client teams to drive the adoption of Itential's solutions, addressing their network use cases and goals.
6. Design scalable, secure, and maintainable workflows, leveraging cloud networking experience where applicable.
7. Collaborate with internal Itential resources across other projects, customer issues, product feedback, and customer journey processes.
8. Utilize documentation skills for external customer communication and internal systems like Confluence and Jira.
Qualifications & Experience:
1. Bachelor's degree in information technology, Computer Science, or a related field.
2. Minimum of 3 years in a customer-facing network automation role, ideally within a professional services or consulting setting.
3. Real-world experience providing technical leadership on network implementation projects.
4. Strong problem-solving, troubleshooting, log review, and debugging skills; self-sufficient but collaborative.
5. Proficiency in Ansible for configuration management.
6. Proficiency in Linux shell scripting.
7. Proficient in Python scripting, with working knowledge of JSON and Jinja2 templating.
8. Understanding of network devices and configurations across SD-WAN, switches, routers, firewalls, and load balancers.
9. Knowledge of Terraform/OpenTofu and cloud networking environments (e.g., AWS, Azure, Google Cloud) is a plus.
10. Hands-on experience with the Itential Automation Platform is a plus.
Additional Skills:
* Excellent communication and interpersonal skills for effective client interaction.
* Proactive problem-solving and automation opportunity identification.
* Strong organizational skills and commitment to quality solutions.
* Proficiency with MS Word, MS PowerPoint, Confluence, Jira, and Git.
Location
Remote in the United Kingdom
Benefits And Perks
* 401(k) plan
* Fully stocked soda fridges and snack pantries
* Excellent medical, dental, and vision coverage
* Flexible work hours
* Volunteer and community engagement opportunities
* More information at www.itential.com
This is a direct hire position. No third-party recruiters or staffing firms accepted. No S-Corp or Corp-to-Corp.
Itential is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or expression, or any other protected characteristic by law.
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