IT Program Manager / Business Analyst
Full-Time | Permanent
We're hiring an experienced ERP Program Manager or Business Analyst to take ownership of full-cycle Microsoft Dynamics 365 Finance & Operations (F&O) projects and change requests from initial planning through go-live and post-launch support. This is a hands-on role working across multiple business functions to align system capabilities with operational needs.
Key Responsibilities:
* Lead end-to-end ERP initiatives and system enhancements using Microsoft Dynamics 365 F&O
* Collaborate with teams across departments: finance, warehousing, logistics, HR to gather, assess, and document business requirements
* Translate operational needs into clear functional specifications based on D365 F&O functionalities
* Coordinate internal stakeholders and external partners to deliver solutions on time and within budget
* Oversee all phases of testing (UAT, integration, regression) and manage issue resolution
* Support user onboarding and system adoption through training, process documentation, and change management
* Monitor ERP system performance and drive continuous improvement efforts
* Maintain a strong service-oriented approach and effective communication across teams
Your Profile:
* Customer-focused mindset with the ability to build strong relationships across business units
* Self-motivated and flexible, with the willingness to travel occasionally across Europe (approx. 20%)
* Comfortable participating in on-site meetings and supporting teams in different locations (e.g., Germany, Czech Republic, Switzerland)
Your background:
* Minimum of 4 years' experience in a similar ERP Program Manager or Business Analyst role
* Proven expertise in Microsoft Dynamics 365 F&O or similar ERP and strong familiarity with Microsoft tools
* Solid background in managing cross-functional business and IT projects
Languages:
* Strong communication skills in both English and French
* German is a plus
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