Ph3Job Description /h3 pFor our site in Kaiseraugst (Basel area), we are seeking a motivated and experienced Client Programme Manager (f/m/d) – 100%. As Client Programme Manager, you will lead the planning, coordination, and delivery of customer programmes across Solvias. Acting as a key interface between clients, scientific teams, and commercial functions, you will ensure programmes are executed effectively, risks are managed proactively, and customer expectations are consistently met. This role requires strong programme leadership, commercial awareness, and the ability to operate confidently in a regulated, cross‑functional environment. /p h3Responsibilities /h3 ul liLead end‑to‑end delivery of customer programmes within a CRO environment /li liAct as the primary customer interface, ensuring clear, professional, and solution‑oriented communication throughout the programme lifecycle /li liProvide overall programme leadership, coordinating cross‑functional teams across operations, quality, and commercial functions /li liDefine and manage programme scope, timelines, resources, and interdependencies, ensuring alignment with customer expectations /li liProactively identify, assess, and manage risks; escalate issues early and drive effective resolution /li liMonitor and report programme performance against timelines, budget, KPIs, and contractual commitments /li liEnsure delivery of programme outcomes in line with agreed specifications, quality standards and regulatory requirements /li liAlign internal stakeholders and customer expectations on priorities, deliverables, and timelines /li liMaintain programme documentation, data, and reporting within internal systems /li liManage programme budgets, revenue tracking, and ensure alignment with financial targets /li liSupport commercial teams with input to proposals as needed /li liFacilitate customer interactions, including programme and project meetings, site visits, and audits /li liEstablish clear communication and governance structures, including reporting and escalation pathways /li liDrive continuous improvement through KPI tracking, lessons learned, and process enhancements /li liChampion a strong customer‑centric approach in all interactions and delivery activities /li /ul h3Qualifications /h3 ul liDegree (BSc/MSc/PhD) in Life Sciences; PMP or equivalent certification is an advantage /li li8+ years relevant life science, pharmaceutical or biotech industry experience /li liExperience in Contract Research Organization (CRO) or Contract Development Manufacturing Organization (CDMO) preferred /li liExperience working with analytical services, laboratory operations, or CMC activities is highly desirable /li liSolid knowledge of programme/project management methodologies, risk management, and delivery in regulated environments (8+ years’ experience) /li liCommercial awareness, including contract and budget management experience /li liProven track record managing complex, multi‑stakeholder/-site programmes and key customer accounts /li liExcellent stakeholder management and communication skills, including complex and executive level discussions with customers and colleagues across organisations and cultures /li liProven track record of building and maintaining long‑term, trust‑based customer relationships /li liStructured, results‑driven, and solution‑oriented with strong decision‑making abilities and the flexibility to tailor approaches to meet varied stakeholder needs /li liCollaborative team player with the ability to lead and influence cross‑functional teams /li /ul h3About Us /h3 pSolvias is a global provider of chemistry, manufacturing, and control (CMC) analytics to the life sciences industry. Our expert team combines decades of experience with regulatory expertise across small molecules, biologics, and cell and gene therapies. Solvias offers end‑to‑end solutions from raw material testing to drug product release and API development for small molecules. Headquartered near Basel, Switzerland, Solvias operates six global Centers of Excellence, all adhering to the highest ISO, GMP, GLP, and FDA standards. /p /p #J-18808-Ljbffr