Solutions Expert: Elevate Software Development
We are seeking a seasoned Solutions Engineer to join our team. As a key member of our organization, you will play a crucial role in helping prospective customers understand how our Clean as You Code approach fits within their software development life cycle.
* Drive technical aspects of pre-sales business opportunities by delivering compelling presentations and demonstrations, and supporting product evaluations.
* Advise customers on the best alignment of our solution with their favored deployment strategy.
* Troubleshoot and resolve technical problems encountered by prospective customers evaluating our products.
* Ensure successful product adoption and growth following purchase, working closely with our Customer Success and Support teams.
* Help existing customers understand the additional capabilities of advanced product editions.
* Provide technical enablement to channel partners to raise their level of service.
The Skills You'll Demonstrate
To excel in this role, you will require:
* Proven practical experience (5 years+) in software development or DevOps engineering, which sets the stage for understanding our products and how they're enjoyed by users.
* Excellent presentation skills.
* Working knowledge of both local and cloud-based software deployment platforms and technologies, including Linux, Windows, Docker, Kubernetes, AWS, Azure.
* Able to deliver engaging, unique demonstrations that help people understand software solutions.
* Ability to dive into complex technical problems, perform troubleshooting, develop solutions, and articulate them in verbal and written form.
* Proven ability to work in a team, receiving and giving feedback, as well as sharing knowledge.
* A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations.
* Excellent English communication skills.
Why You'll Thrive Here
We value a safe work culture founded in respect, kindness, and the right to fail. We hire great people who communicate effectively and possess technical prowess. Our work environment allows everyone to succeed and feel empowered to do their best work. We promote continuous learning, offering support to employees who wish to grow and develop new skills.