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BEWERBEN
von: Jaeger Lecoultre IWC
To support our CRM team at our headquarters in Schaffhausen we are looking for an
INTERN CRM (100%)
Duration : 6 Months
Start : November 2025
YOUR MISSION AT IWC.
Reporting & Analysis:
- Develop and maintain comprehensive reports on the ROI of CRM activations, providing actionable insights to optimize campaign performance.
- Analyze CRM data to identify trends, patterns, and opportunities for improvement in customer engagement and conversion.
Event Support:
- Assist in the planning and execution of events focused on data capture and lead conversion.
- Analyze event data to measure the effectiveness of data capture and lead generation strategies.
Data Management & Integrity:
- Monitor and follow-up on database ticket creation to enhance the sanity and accuracy of our customer database.
- Collaborate with the data team to identify and resolve data quality issues.
- Contribute to the development and implementation of data cleansing and enrichment processes.
CRM Project Support:
- Provide support for Richemont CRM projects, including our clienteling app and digital catalogue initiatives.
- Assist with user testing, documentation, and training related to new CRM features and functionalities.
- Contribute to the development of communication materials to promote CRM adoption and engagement.
Training & Evangelisation:
- Evangelize and train local markets and HQ teams on new CRM systems and best practices.
- Maintain and update the training structure, shared spaces, and documentation to ensure resources are current and accessible.
- Develop training materials and conduct training sessions to promote effective use of CRM tools and strategies
HOW YOU BECOME PART OF THE JOURNEY.
- University degree in Business, Economics
- Hands-on personality that is used to work independently, very organized and has a strong attention for details
- First practical experience in the field of marketing activation. Knowledge of CRM and digital tools is required (Salesforce and Google Analytics are a plus)
- Business fluent English skills are required, German or French is a plus
WHAT YOU CAN EXPECT FROM US.
IWC offers you a challenging working environment: rooted in Switzerland, but operating successfully internationally. We combine tradition with innovation and attach great importance to change management, training and further education as well as personal development. Find below a selection of fringe benefits provided by us:
- Daily food & beverage allowance of CHF 7, redeem-able in the in-house restaurant and selected restaurants in Schaffhausen.
- Yearly health insurance contribution of CHF 2'340 for fulltime contracts.
- 25 days vacation annually (30 days as of the age of 50), 5 additional bridge compensation days.
- Special conditions on selected IWC & Richemont products.
- Diverse health & wellbeing initiatives and programs, including financial support for external childcare.
- IWC Sport Club (est. 1972) for sport enthusiasts.
- Attractive workplace adjacent to the river rhine, inviting for social activities amongst colleagues.
- Memorable internal events (Christmas, summer after work drinks, etc.).
- And many more!
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BEWERBEN