Hospitality Sales and Business Solutions
Specialist
Job information
Division / Unit: UEFA Events SA / Hospitality Sales & Marketing
Contract type: Permanent
Start date: 01.07.2024
Location: Nyon
Main goal
The Hospitality Sales and Business Solutions Specialist leads IT and digital marketing projects and is actively
involved in sales administration for UEFA's official hospitality programmes, including for the men’s UEFA
Champions League final, UEFA Europa League final and EURO.
Key responsibilities
Technology/IT solutions
Configuring the ticketing and hospitality system
Leading IT projects related to the online hospitality sales system (API integration, CRM implementation)
Supporting the selection of new suppliers
Drafting specifications documents
Converting business needs into user stories
Following up on new system developments and tests
Digital marketing
Running digital campaigns (newsletters, online advertising)
Supporting website design and development
Managing web content
Managing digital agencies
Proposing creative ideas for online marketing
Hospitality sales
Liaising with internal and external stakeholders to set up sales for new competitions, organising contracts,
terms and conditions, sales agents
Following well-established sales and due diligence processes
Administering sales in the back office of the ticketing system
Managing incoming enquiries and sales leads
Providing customer service to hospitality clients
Profile
Experience required:
from 4 to 6 years / Working in an international environment, in a business role with a strong focus on IT and
digital marketing
from 1 to 3 years / In a client-facing role
Education:
Bachelor's Business administration, IT or digital marketing
Languages:
English / Proficient
Additional requirements:
Adobe Creative Suite / Advanced
CRM / Basic
MS Excel / Proficient
MS Outlook / Advanced
MS PowerPoint / Advanced
MS Word / Advanced
Tableau / Intermediate
Project Management / Proficient
Versatile
Client-oriented
Process-driven
Strong business ethics
Knowledge of IT tools and business software (any ticketing system, ERP, CRM, CMS)
Basic knowledge of programming languages such as HMTL, CSS or SQL