We are opening a position of Business Analyst specializing in Salesforce to strengthen the team of our client based in Geneva. This role focuses on managing the backlog of RUN/BCI change requests.
Responsibilities
* Oversee and prioritize the backlog of RUN and BCI change requests to ensure alignment with business needs.
* Collaborate with developers and system architects to analyze, document, and implement change requests.
* Act as a key liaison between business stakeholders and technical teams within the Salesforce and IDIT ecosystems.
* Contribute to the continuous improvement of processes and ensure alignment with industry best practices.
* Support application performance monitoring and troubleshooting using tools such as ELK/Kibana.
* Translate business requirements into functional specifications for both Salesforce and IDIT platforms.
* Participate in testing and validation phases to ensure the successful implementation of changes.
* Ensure accurate documentation of requirements, configurations, and system changes.
Job requirements
* Minimum of 5 years' experience as a Business Analyst, ideally in the insurance sector.
* Solid understanding of Salesforce and IDIT platforms; prior experience with insurance systems is essential.
* Background in Computer Science or Engineering.
* Proficiency in Java development and knowledge of application monitoring tools (e.g., ELK/Kibana).
* Ability to analyze and structure complex technical and business information.
* Comfortable working in agile, fast-paced environments.
* Fluent in French and English, both written and spoken.
* Strong communication and stakeholder management skills.
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