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As subject matter expert on the therapeutic areas and medical information best practices, the GMI Medical Information Lead is responsible for management of complex inquiries for EMEA across Takeda's global product portfolio Management of medical information content in alignment with the product life-cycle and regulatory milestones and leveraging the global medical information content strategy cross-regionally
Support and training of business units and vendors on GMI processes and EMEA best practices
ACCOUNTABILITIES Ensure appropriate, quality and timely responses to requests for medical information in EMEA for therapeutic areas of responsibility
Develop or adapt available medical information content to be used globally
Support novel channels for dissemination of medical information
Support new digital technologies and systems in accordance with GMI digital strategy
Manage medical information providers
Develop and implement medical information support materials in coordination with Global Medical Teams and Medical Communications, as well as Local Medical Information teams, where appropriate
Ensure reporting of potential adverse events and product quality complains to appropriate teams
DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise Ensure appropriate, quality and timely responses to Medical Information requests
Internally or in collaboration with Medical Communications and Global Medical Teams, develop and ensure communication of timely, accurate responses to unique and escalated inquires
Coordinate with Local Medical Information and Global Medical Teams to define and develop medical information materials (e.g. Standard Response Letters, Frequently Asked Questions)
Monitor performance against medical information key performance indicators
Support Medical Information monitoring and reporting
Manage medical information providers
Collaborate with the Medical Information Operations Lead to monitor the KPIs and define continuous education strategy
Support contracting and compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting
Implement novel channels for dissemination of medical information
Support implementation of novel MedInfo channels and leveraging new technologies and systems
Leadership Focus on accountability and ownership – constantly challenging oneself to take responsibility for continuous performance improvement and operational excellence
Decision-making and Autonomy Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions
Ability to incorporate feedback and ensure decisions are made swiftly to yield flawless execution
Interaction Position is accountable to Medical Information Group Lead, EMEA
Internal: Local Medical Information Teams, Global Medical Teams, International Medical Affairs, Publications and Medical Communications, Medical Systems, Regulatory, Compliance, Legal, Pharmacovigilance/Safety, Technical Operations
External: Strategic vendor partners
Innovation Ability to create innovative solutions to complex problems
Complexity Management of approved budget
Management of medical information vendor(s)
Definition and development of global and local Medical Information materials in alignment with Local Medical Information and Global Medical Teams and regional requirements
Good written and verbal communication abilities, including scientific writing
Strong attention to detail
Strong scientific acumen
Good business acumen including budget and resource planning and management
Unquestionable ethics
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS A medical or scientific degree is required
5 years of related work experience
4 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required
2 years of experience within medical affairs, clinical research or PV/safety roles (e.g. Medical Information, Medical Communications, Pharmacovigilance/Safety)
Experience leading teams is preferred
Experience managing vendors and complex projects is required
Good knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines
Job Requirements If you are interested in this opportunity, we look forward to receiving your CV or if you have any questions, contact Vladyslav Kadaiev on +41 58 307 2092.
Due to Swiss work permit restrictions, we can only consider applications from EU citizens or holders of valid working permit in Switzerland. Company description Experis is the global leader in professional resourcing and project-based workforce solutions. For our client a global pharmaceutical based in Neuchatel we arelooking for a Medical Information Manager
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Information Technology
Industries Chemical Manufacturing
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