Key Account Manager:in (80-100%) The Key Account Manager is responsible for managing, developing, and retaining a portfolio of enterprise clients and prospects (organizations with more than 250 employees). Acting as a strategic partner, the role focuses on building long-term relationships, driving value, and supporting business growth. Responsibilities Manage and grow an existing portfolio of high-potential enterprise accounts Identify and acquire new strategic clientsIdentify growth opportunities (upsell, cross-sell) Build strong relationships with key decision-makers (C-level, IT or purchase Directors, Finance Directors, etc.) Understand client needs and business challenges to propose relevant solutions Anticipate churn risks and implement retention strategies Lead contract negotiations and manage framework agreements Track and report on key performance indicators (revenue, margin, pipeline, conversion rates) Contribute to overall sales targets and company growth Work closely with internal teams (BID management, Pricing desk, Sales Support, Presales and Consulting etc.) Contribute to the development of tailored solutions for enterprise clients Ensure successful delivery and implementation of client projects Qualifications Master's degree (Business School, University, or equivalent) Minimum 5 years of experience in key account management in IT or Printing Industry or B2B sales Proven experience managing complex sales cycles and senior stakeholders Mother Tongue French and English: Fluent, german a Plus Strong sales and negotiation skills Strategic thinking and analytical capabilities Excellent communication and interpersonal skills Ability to manage multiple projects independently Proficiency with CRM tools and reporting systems Leadership and proactivity Customer-centric mindset Resilience and results-driven attitude Team player jid32ae076a jit0418a jiy26a