The Opportunity
We are looking for a passionate and organized Retail Excellence Executive, for a temporary mission to cover a maternity leave. In this role the Retail Excellence Executive will support the execution of our Retail Excellence strategy within the dynamic and fast-paced world of Travel Retail Europe. This temporary role is key to enhancing the customer experience, driving sales performance, and supporting training initiatives across our network.
What you'll get to do
Key Responsibilities
1. Execute the Retail Excellence Strategy
* Support the rollout of the Retail Excellence roadmap across Travel Retail Europe, focusing on elevating customer experience and store performance.
* Collaborate closely with global and local teams to ensure alignment and smooth execution of key initiatives.
* Maintain and regularly update the door segmentation and classification database in coordination with the Retail Manager and Global Travel Retail teams.
* Assist in the deployment and implementation of a new Retail Digital Tool to enhance field efficiency and visibility.
* Contribute to the rollout of a signature Selling Ceremony for fragrances and makeup to create a premium in-store experience.
* Organize and coordinate the Annual International Education Seminar for Beauty Advisors, ensuring a high-impact and engaging learning experience.
* Partner with the Global Team to implement Mystery Shopping programs, analyze insights, and co-create action plans with field sales teams.
* Help define incentive guidelines for TR Europe, working alongside the Retail Manager and Brand Teams to motivate Beauty Advisors and drive excellence.
2. Retail & Training Support
* Provide day-to-day support to the Marketing Director and Retail Manager across various projects and initiatives.
* Assist the Training Team in coordinating training activities, tools, and events across the region.
We'd love to meet you if you have
Key Qualifications & Skills
* 3-5 years’ experience in a retail, training, or marketing coordination role, ideally in the beauty or luxury industry
* Project management experience
* Strong organizational skills with attention to detail and the ability to manage multiple priorities
* Team player with excellent communication and collaboration skills
* Proficient in Microsoft Office; experience with digital tools and platforms is a plus
* Fluent in English; other European languages are an asset
* A passion for beauty and a customer-first mindset
A few things you'll love about us
* An entrepreneurial, creative and welcoming work culture
* A range of learning and development opportunities
* An international company with plenty of opportunities to grow
* A competitive compensation & benefits package
#J-18808-Ljbffr