Mandarin Oriental Palace Luzern is looking for a Safety & Security Officer to join their security team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
The hotel comprises 136 rooms and suites, four restaurants, one bar together with a variety of meeting facilities, a Spa and a fitness room.
About the job
This role reports to the Security Manager.
The Safety & Security Officer is responsible for ensuring a safe environment for guests and colleagues by following safety compliance, conducting patrols of the hotel, and being responsible for the hotel's key system. They will be a member of the emergency response team.
The tasks of this role include:
* Ensure safety compliance with all local and federal regulations
* Ensuring a safe environment for all guests and colleagues
* Member of the emergency response team
* Assist in the implementation of Standard Operating Procedures in all departments related to Fire Life Health Safety and Security
* Review and prepare incident, loss and accident reports
* Responsibility for the implementation of fire safety guidelines
* You are proficient in handling the hotel's own key system
* Responsibility for the safeguarding of hotel property
* Conduct patrols of the property
* Conduct security equipment inspection
* Immediately report hotel deficiencies to appropriate departments
As a Safety & Security Officer, we expect from you:
* Profound working experience in the security sector, preferably in the hospitality sector
* Good communication skills and pleasant personality
* Strong problem-solving skills with the ability to work independently and under pressure
* CPR/First aid certified is an advantage
* Good computer skills
* Fluent in English and German
* Leadership, organizational skills and the ability to lead a team of employees from different cultures with sensitivity and discipline
* Handle situations without raising antagonism or hostility
* Resilience and flexibility - your position includes weekend, night and holiday shifts
We offer a range of benefits including learning and development opportunities, MOstay programme, health and colleague wellness benefits and membership of Swiss Deluxe Hotels.
We value our colleagues' wellbeing and provide them with various health benefits and wellness programmes globally.
This position requires resilience and flexibility as it includes weekend, night and holiday shifts.