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Operations specialist – scheduling

Neuenburg
Antaes Consulting
EUR 104’000 - EUR 130’878 pro Jahr
Inserat online seit: 13 September
Beschreibung

Founded in 2007, Antaes is a Swiss management and technology consulting firm ranked among the top 10 consulting companies in Switzerland. We have over 320 experienced engineers who share our passion.

Present in Switzerland, Singapore, and France, we support both Swiss and international clients in the following areas:

* Organizational and transformation consulting
* Industrial engineering
* Information systems management

By joining our teams, you will discover:

* A dynamic team with a start-up mindset
* Personalized support and career development follow-up
* Opportunities to expand your network through exciting challenges
* Events: team buildings, meet-ups, workshops, Summer Event
* A company certified @HappyAtWork and committed to CSR, awarded Ecovadis Gold Medal 2025

Location:
Neuchâtel area

Start date:
Asap

Workload:
100%, hybrid

To join our LifeSciences team in Neuchâtel, We are seeking an
Operations Specialist – Scheduling & Cell Logistics
.

Responsibilities

* Oversee patient treatment scheduling for the manufacturing of autologous cell therapy products.
* Serve as the primary contact for apheresis centers, manufacturing sites, logistics partners, and clinical teams.
* Monitor collection, transportation, warehousing, and production activities; resolve real-time operational issues.
* Manage scheduling data in internal systems and provide portal support to external users.
* Participate in daily operational meetings, team rotations, and weekend/holiday on-call duty.
* Contribute to process improvements and cross-functional projects as needed.

Profile

* Bachelor's degree or equivalent 3 years of professional experience.
* Background in customer service, call center operations, patient services, account management, logistics, or supply chain preferred.
* Strong customer-service mindset, ability to de-escalate tense situations, and cross-cultural collaboration skills.
* Excellent organizational, written, verbal, and presentation skills.
* Fluent English required; another European language is a plus.
* Rotating shifts (7:30–16:30 or 9:00–18:00), occasional overtime, and travel up to 10% (international travel max once per year).

We sincerely appreciate the interest of all applicants in our organization. However, only those selected for further consideration will be contacted.

Where applicable, the masculine form is used for readability purposes and is intended to be inclusive of all genders.

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