Product Specialist Die Bonding Epoxy m/f/d 100%
Besi Switzerland AG (formerly Esec AG) is a company of the Dutch Besi Group and one of the world's leading developer of leading edge assembly equipment and processes for leadframe, substrate and wafer level packaging applications in Advanced Packaging for semiconductor industry, headquartered in Switzerland and with service centers in Europe, Asia and the USA.
About the job
As a Product Specialist, you are the technical heartbeat of our Product Management department. You bridge the gap between market requirements and engineering excellence. From defining the next generation of Die Bonding hardware and software to supporting global customers on-site, you ensure our technology stays ahead of the curve.
Your areas of impact
Requirements Engineering: Define comprehensive product requirements (HW/SW) based on deep‑dive market analysis, evolving customer needs, and key market intent ensuring that product direction
Technical Excellence & Support: Deliver high-level on-site technical support, managing complex evaluations, live product demos, and formal customer buy-offs
Innovation & R&D Collaboration: Fuel the innovation pipeline by conducting feasibility studies, building proof-of-concepts, and scouting emerging technologies in partnership with the CTO office
Customer Success Management: Act as the primary technical point of contact for assigned accounts, managing issue resolution and ensuring seamless product integration
Lifecycle Strategy: Provide critical feedback on product performance and usability to influence future roadmaps and continuous improvement initiatives
Knowledge