Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!
Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!
If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team to support customers from Germany, Austria & Switzerland.
What you will do :
1. Identify customers’ needs and deliver appropriate solutions, including sales
2. Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
3. Assist customers to place an order and resolve related issues
4. Answer customers’ inquiries, troubleshoot or escalate technical issues, and assist with account issues
5. Follow standard diagnostic procedures, focusing on handling the most frequently asked questions effectively
6. Turn every customer into a happy customer!
7. Exchange ideas and solutions with colleagues!
What you will bring :
1. Excellent communication skills in German
2. Good command of English (B2+)
3. Sales experience with consumer products and services (asset)
4. Technical research skills for troubleshooting customer problems
5. Advanced internet research skills
6. An empathetic nature with strong communication skills
7. A positive and adventurous attitude
8. A willingness to learn and absorb knowledge and experience
What we offer :
1. Support for your relocation to Greece, including flights, hotel, and house search assistance (at no cost)
2. Competitive monthly salary plus two extra salaries per year
3. Referral program with bonuses for bringing friends
4. Health care benefits and discounts
5. Full training by certified instructors
6. Opportunities for professional growth and development
7. Community, social responsibility events, and initiatives
8. Free online Greek language courses
9. Modern premises with relaxing break areas
10. A Great Place to Work-Certified Company promoting diversity
This is a fantastic opportunity to advance your career, gain valuable experience, and work for a multinational company representing a top global brand. We promote diversity and offer equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
Find out more!
Interested in more German-speaking job options?
#J-18808-Ljbffr