OverviewAt VAT Group, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world. We are guided by our passions—integrity, teamwork, customer centricity, and innovation—always working together as #oneVAT.Location: Haag, St. Gallen, CHEmployment Type: PermanentYour ProfileBachelor’s or Master’s degree in Supply Chain, Engineering, or Business Administration7–10 years of experience in strategic supply chain, S&OP, or technical account management in global environmentsStrong experience in high-tech / semiconductor industry preferredExcellent analytical skills with ability to model complex supply-demand scenariosStrong ERP (MS Dynamics 365 F&O), Excel, and Power BI skillsHigh stakeholder management and influencing capability in international environmentsStrong customer focus, proactive mindset, and willingness to travel (~20%)Fluency in English; additional languages (e.g. Mandarin, Korean) are a plusYour RoleAs Global Account Supply Chain Manager, you act as the strategic supply chain lead for a key global customer and a core member of the “4-G” team (Global Account, Product, Quality, and Supply Chain). You define and drive the end-to-end supply chain strategy, ensuring alignment between customer needs and VAT capabilities while delivering outstanding service levels, cost efficiency, and joint value creation.Your ImpactYou ensure a resilient, high-performing supply chain for a complex global account by combining strategic planning, customer proximity, and cross-functional leadership. Your key focus is to translate demand signals and technology roadmaps into robust supply chain strategies and scalable execution.Key ResponsibilitiesStrategic Customer & Supply Chain OwnershipOwn the end-to-end supply chain strategy for a key global customerAct as trusted advisor to customer supply chain leadershipDrive alignment within the “4-G” team to ensure coherent account, product, quality, and supply chain strategyTranslate customer requirements into scalable supply chain initiatives in collaboration with internal supply chain partnersIdentify and deliver joint value creation opportunities across the supply networkDemand, Capacity & Ramp ManagementLead mid- to long-term capacity and ramp planning (up- and downscaling) based on customer roadmap and forecastsEnsure proactive capacity alignment across the full value chain through regular assessments and S&OP participationManage supply chain readiness for new product introductions and technology transitionsIdentify risks early and ensure mitigation through scenario-based planningStrategic Agreements & Risk ManagementLead negotiations of complex supply chain agreements (e.g. consignment, capacity reservations, inventory stocking, liability terms)Analyse demand and supply patterns to identify risks, opportunities, and volatility driversImprove forecast accuracy and drive service level excellenceDefine inventory strategies to balance service levels, flexibility, and financial exposurePerformance & Stakeholder ManagementAccountable for key KPIs, including OTD >95%, past dues 90%Lead Quarterly Business Reviews with internal and external stakeholdersManage customer supply chain scorecards, identify deviations, and drive corrective actions across global teamsIssue & Escalation ManagementAct as escalation owner for critical supply chain topics impacting customer or business continuityResolve conflicts between customer requirements and internal capabilities through cross-functional alignmentEnsure fast, structured decision-making in complex or high-pressure situationsCommitment and ComplianceOur commitment to inclusion, fairness and equal opportunities: We believe in meaningful careers, continuous learning, and equal opportunities for everyone to drive our innovation and success. We welcome applicants from all backgrounds and are dedicated to fostering an inclusive and respectful workplace. If you have concerns, our compliance channel is available at our website. All reports are handled with strict confidentiality and in accordance with our Code of Conduct.
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