Application manager - trading

PpJoin Crypto Finance, part of Deutsche Börse Group, providing digital asset solutions. Enjoy a dynamic work environment with growth opportunities. /p h3Tasks /h3 ul liManage and ensure stability of trading applications and platforms. /li liHandle production incidents and escalated issues to engineering teams. /li liCoordinate client onboarding and integrations for seamless operations. /li /ul h3Skills /h3 ul li5+ years in managing trading or fintech platforms in financial services. /li liExperience with incident management and root cause analysis. /li liFamiliarity with API integrations and ticketing tools like Jira. /li /ul pCrypto Finance Group, part of Deutsche Börse Group, provides professional digital asset solutions to institutional clients. The Group comprises Crypto Finance AG, regulated by FINMA in Switzerland, offering trading, custody, and wallet services, as well as Crypto Finance (Deutschland) GmbH, regulated by BaFin in Germany, offering trading and custody services. As of 25 January 2025, Crypto Finance secured a MiCAR license for the European market as one of the first providers in the EU. Crypto Finance AG is a SIX-approved crypto custodian for ETP issuers. /p pFor more information, please visit our website. /p pWe are looking for an Application Manager – Trading to keep Crypto Finance's trading platforms stable, available, and continuously improving. You will be the second-line owner for production incidents, coordinate releases across technical and delivery teams, integrate new institutional clients, and turn recurring issues into a prioritized improvement roadmap. The role sits at the intersection of technology, trading, and stakeholder service — the person who keeps the trading applications running and brings new clients onto them. /p h3Responsibilities /h3 ul libApplication platform stability: /b Own the day-to-day running of Crypto Finance's trading applications, ensuring availability, stability, and performance in production. /li libProduction incident management: /b Act as the second-line (L2) owner for production incidents — receiving escalations from first line (relationship managers, operations, trading desk), owning triage and resolution through configuration changes, conducting root cause analysis, and escalating code-level defects to engineering (third line). /li libRelease management: /b Plan and coordinate platform releases with the Cloud team, engineering, and delivery partners — scheduling, change control, pre-release validation, and post-release verification. /li libClient integration onboarding: /b Support institutional clients through platform integration and troubleshooting, ensuring each client passes conformance testing certification before going live in production. /li libSystem configuration: /b Configure and maintain platform and application settings to meet business and client requirements. /li libTicket backlog management: /b Open, track, and manage tickets for production issues and improvements, and maintain and prioritise the backlog. /li libContinuous improvement: /b Evaluate platform performance and drive improvements to reliability, speed, and scalability. /li libDelivery coordination: /b Support the Product Manager on ongoing initiatives and ensure platform upgrades are delivered on time. /li libStakeholder communication: /b Collaborate with internal teams (engineering, trading, operations), institutional clients, and delivery partners to ensure the platform meets business needs and issues are resolved promptly. /li libSecurity compliance: /b Ensure the platform adheres to relevant security, regulatory, and compliance requirements, including DORA. /li libKnowledge management: /b Maintain comprehensive platform documentation and a current knowledge base. /li /ul h3Qualifications /h3 ul li5+ years operating or managing production-grade trading or financial technology platforms within financial services. /li liProven experience in production incident management and root cause analysis. /li liExperience coordinating releases and change management across technical and vendor teams. /li liStrong understanding of API-based integrations and system connectivity (FIX, REST, WebSocket). /li liWorking knowledge of trading systems and order management workflows. /li liProficiency with ticketing and backlog management tools (Jira preferred). /li liFamiliarity with regulatory frameworks relevant to financial markets (e.g. DORA). /li /ul h3Nice to Have /h3 ul liExperience in digital asset / cryptocurrency infrastructure. /li liExposure to market making or low-latency / high-frequency trading environments. /li liExperience with Confluence-based documentation and knowledge management. /li liBackground in client or vendor onboarding and integration testing processes. /li liUnderstanding of custody, wallet infrastructure, or post-trade systems. /li /ul h3Benefits /h3 ul liBe part of an international, fast-paced blockchain and fintech team led by experienced professionals /li liShape the future of finance while working at the cutting edge of B2B digital asset solutions /li liContribute to a collaborative, entrepreneurial culture with flat hierarchies /li liTake on meaningful responsibility with room for learning and professional growth /li liGain deep industry insights and make a tangible impact /li liJoin regular company-wide meetings, knowledge-sharing sessions, and team events /li liEnjoy a modern and central workplace in Zurich with top-tier infrastructure /li /ul h3Our culture /h3 ul liInnovation and Continuous Learning /li liCollaboration and Knowledge Sharing /li liEntrepreneurial Spirit and Flat Hierarchies /li liValues such as Excellence, Delivery, Ownership, Passion, and Unity /li /ul h3Please note /h3 ul liWe do not accept CVs from recruiting or staffing agencies. /li /ul /p #J-18808-Ljbffr