**At Ayvens, progress starts with you.**Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. ## What we offer:* 39.5 working hours per week* Meal allowance (monthly)* Minimum 25 days of holiday* Above-average social benefits* Financial contribution to parking space or public transport* Hybrid working module With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.\*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.**Your responsibilities will include:*** Customer portfolio management: Ensuring daily monitoring of contracts, responding to specific requests, and anticipating needs.* Business relationship management: Identifying opportunities for development, preparing and leading steering committees with customers.* Performance analysis: Preparing activity reports, monitoring KPIs, proposing action plans.* Optimizing fleet management: Advising on fleet composition, energy transition, and electrification.* Internal coordination: Creating synergies with the sales, technical, delivery, and customer service teams.* Ensuring customer loyalty: Guaranteeing high satisfaction and providing support with contract renewals.* Cross-functional collaboration between account management in new business and in the business partner area.**Your Profile:** * Commercial training or comparable qualification (commercial diploma)* Very good German and English skills, French and/or Italian skills are an advantage* Ideally, experience in the automotive or financial services industry* Good understanding of mobility issues (TCO, electrification, etc.)* Precise, careful, and independent way of working* Sound knowledge of MS Office* Citrix/SAP experience is an advantage* Sales and service orientation* Excellent knowledge of reporting tools (Excel, CRM, etc.)
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