As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging of its global clients
Powerful multi-asset digital platforms and personalised banking come together to deliver private clients, intermediaries and financial institutions a more efficient way to manage wealth
Key Responsibilities:
* Ensure quality assurance and risk controls are carried out in line with team procedures
* Prepare and oversee reporting for CRS, FATCA, and tax statements, including data clean-ups
* Monitor and quality control outsourced activities to internal and external providers
* Identify operational bottlenecks and implement process improvements to scale the business
* Maintain and update departmental procedures and documentation in accordance with internal policies and regulatory changes
* Coordinate daily tasks within the Operations Team and provide support for complex customer queries
* Contribute to bank initiatives, audit planning, and risk event logging
* Offer training and knowledge sharing within the team and wider organisation
* Undertake additional tasks within the operations department scope as required
Qualifications
* Strong knowledge of AML/ATF, EU Regulation, FATCA/CRS, and Luxembourg banking privacy legislation
* Excellent verbal and written English communication skills
* Strong analytical and problem-solving abilities with attention to detail
* Experience in banking and financial operations, including electronic payment technology
* Organisational skills with ability to manage multiple tasks efficiently in a team environment
Additional Information
* A chance to work in a high-performing team in a collaborative environment
* A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more
* A great work environment in our offices located at Luxembourg’s Kirchberg financial district
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