PbJob Description: /b /ppOur company is dedicated to delivering ITSM best practices, methods, and tools. As a global strategic partner of ServiceNow for Continental Europe, we implement state of the art ITIL solution for medium and large organizations. /ppbWhat the position offers you: /b /ppbJob scope/summary: /b /ppTo support our growth, we are looking for a bServiceNow Senior Technical Consultant /b, who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for Switzerland. /ppbThe Senior Technical Consultant /brole is one of the core components in all our implementations. This role is responsible for supporting customers in the successful implementation and use of ServiceNow, including configuration, tailoring, and coaching to meet their unique business requirements. /ppWe are seeking a highly motivated individual who is looking for an opportunity to join an established but still fast-growing organization. /ppbJob specifics responsibilities: /b /pliDesign and shape the technical architecture of the ServiceNow platform and support complex development approaches in collaboration with business analysts and functional consultants. /liliAct as a trusted Technical Advisor/Expert. /liliImplement complex functionalities to meet customer requirements using the front-end and back-end capabilities of ServiceNow platform. /liliImplement complex integrations between ServiceNow and external systems, whether on cloud or on-premise (ex: SSO, SAP, other ITSM applications, etc.), using technologies like SOAP and REST Webservices, JDBC, LDAP, etc. /liliProduce technical documentation. /liliBe a coach/ mentor to ServiceNow Technical consultants. /lipbWorking relationships: /b /ppbInternal /b /pliServiceNow Solution Consultants. /liliServiceNow Project Managers. /liliServiceNow Architects /liliJunior and confirmed ServiceNow Technical Consultants. /lipbExternal /b /pliMain stakeholders such as CTOs, customer architects /liliCustomer developers and IT technical staff. /liliServiceNow support team and Technical Experts. /lipbWhat you bring with you: /b /ppbEducation (degree) and professional experience required: /b /pliUniversity degree in IT engineering. /liliMinimum 3 years’ experience on ServiceNow. /lili3 years’ experience in consulting external customers. /lipbTechnical Skills: /b /pliMastering of relational DB model and related technologies. /liliMastering Event-driven and Object-Oriented programming. /liliMastering web technologies like JavaScript, XML, AngularJS, Jelly /liliAJAX experience. /liliScripting proficiency in PowerShell and Unix shell. /liliWorking knowledge of Active Directory, LDAP and SSO technologies /liliExperience with legacy systems, batch files, web services (SOAP and REST). /liliWorking knowledge of networks, the Internet, modern protocols and email, SMTP, POP3. /liliITIL knowledge is a plus. /lipbPersonal skills and qualities: /b /pliStrong personal commitment to quality service. /liliMust have experience dealing with technical end-users in a service-oriented role. /liliHighly focused on customer satisfaction. /liliAbility to switch between multiple tasks/projects/contexts. /liliCurious and self-learner. /liliAbility to assume leadership and work without direct supervision. /liliStrong interpersonal communication skills and like working with customers in problem-solving mode. /liliCapacity to travel which will be necessary but is not integral to this position. /liliFluent in German and English, another European language would be an asset. /lipbWhat we offer you: /b /pliComprehensive social benefits. /liliFlexible working time models. /lipAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. /p