Charter Sales and Client Management
* Manage incoming charter enquiries and convert them into confirmed bookings
* Build and maintain strong relationships with clients and brokers
* Identify new business opportunities and actively grow the client base
* Negotiate pricing and terms in line with company strategy
Flight Coordination and Execution
* Coordinate charter flights with operations, crews, and partners
* Ensure all client requirements are clearly communicated and delivered
* Monitor flights and provide updates to clients when required
* Support seamless execution from booking to completion
Market Awareness and Pricing
* Monitor market trends, pricing levels, and competitor activity
* Prepare accurate and competitive quotations
* Optimise aircraft positioning and availability in coordination with operations
Client Communication and Service
* Act as the main point of contact for clients and brokers
* Provide clear, fast, and accurate communication at all stages
* Maintain a high service standard aligned with Haute Aviation
Off-Hours Coverage
* Handle urgent charter requests outside standard office hours
* Coordinate closely with crews and operations during off-hours
* Maintain structured decision-making under time pressure
Irregular Operations and Support
* Support clients during delays, changes, or operational disruptions
* Coordinate alternative solutions when required
* Keep clients informed with clear and structured updates
Documentation and Compliance
* Maintain accurate records of quotations, bookings, and client data
* Follow internal procedures and regulatory requirements
* Support reporting and internal tracking of sales activity
Requirements
* Must have the right to work in Switzerland
* Proven experience in charter sales, brokerage, or business aviation
* Strong network within brokers, clients, or operators is an advantage
* Commercial mindset with the ability to close deals and negotiate effectively
* Good understanding of European business aviation market and pricing dynamics
* Ability to coordinate with operations and understand flight planning basics
* Confident using CRM, sales tools, and operational systems
* Fluent in English; German is a strong advantage
* Strong organisational skills and attention to detail
* Ability to manage multiple requests under time pressure
* Willing to work irregular hours, including evenings, weekends, and on-call duty
Benefits
* Based in our new office in Opfikon (Zürich), Switzerland
* Very modern and open office environment
* Direct involvement in day-to-day operations
* Short decision paths and fast execution
* Dynamic and growing business aviation environment
* Small, focused, and highly motivated team
* Start date: 1 July or as agreed
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