Client Integration Manager (60-100%)
vestr AG is a thriving financial technology (“fintech”) startup that specializes in providing customized software solutions to prominent banks, SPV providers and asset managers. Our white‑labeled platform powers active investment management. Founded by seasoned industry experts and backed by prestigious investors—including SIX Group and major banks—vestr leverages cutting‑edge technologies to cater to our clients’ needs. We are the leading platform for active investment management and are expanding our reach: we need your help to get there!
We are seeking a Client Integration Manager to join our growing Clients Team. You will play a pivotal role in ensuring seamless client onboarding and product integration, effectively bridging the gap between client requirements and our technical solution, while nurturing strong, long‑term relationships. This role is central to scaling our platform and driving sustained client success.
Reporting directly to the VP Clients, you will collaborate extensively across the organization—particularly with product and development teams—and manage client relationships across our global footprint, which involves occasional travel for on‑site meetings. This is an exciting opportunity to be part of a vibrant, fast‑paced startup culture with a global reach.
Hybrid role: expected in the office twice a week and regular trips to Zurich.
Key Responsibilities
* Master the vestr platform and deliver a high‑quality, seamless onboarding experience for our global clientele.
* Translate complex client requirements and detailed business context into clear, actionable blueprints (user stories, process flows), empowering internal teams to write precise specifications.
* Identify process improvements to scale and drive efficiency in onboarding and across the company.
* Act as the voice of the customer, gathering feedback and collaborating closely with the Product team to enhance the platform.
* Craft and present compelling slide decks, project plans, and proposals to guide successful implementations and support business development.
* Champion an exceptional customer experience throughout the customer journey, collaborating closely with the support team.
* Educate and guide new clients through complex platform features, actively nurturing existing relationships for long‑term growth.
* Cultivate dynamic, high‑trust relationships with executives and technology specialists across our global clientele.
Required Qualifications
* A minimum of 3 years of working experience, with at least 2 years in a relevant role.
* Fluency in English and proficiency in German (both written and spoken); other languages are a plus.
* The right to work in Switzerland.
* A proactive, autonomous, and customer‑oriented approach.
* Excellent communication and presentation skills.
* Analytical and problem‑solving skills.
* A good understanding of the capital market industry and its products.
* Previous exposure to clients, preferably within a B2B SaaS company.
* Experience with product development and an understanding of technical concepts around the solution delivery lifecycle; basic programming or scripting is a plus.
Candidate Profile
* Project manager or consultant with experience in the financial services industry, preferably with technological expertise.
* Financial services expert with in‑depth knowledge of the actively managed industry (e.g., former AMC trader, sales or structurer); experience with the vestr platform would be an advantage.
Benefits
* Competitive compensation package.
* Flexible working hours and option for remote work.
* Clear path for professional development and expanded responsibilities as the company scales.
* Budget for professional growth opportunities, including off‑the‑job learning.
* People‑first culture within a stimulating, international work environment.
* Opportunities to meet clients and partners across our global footprint.
* Engaging team events and a truly collaborative work environment.
Ready to make an impact? If you are a highly motivated self‑starter passionate about driving client success and seamless integration, we encourage you to apply via the application form.
Join vestr AG and be part of shaping the future of fintech!
Seniority Level
* Associate
Employment Type
* Full‑time
Job Function
* Project Management
Industries
* Banking
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