SIOP S&OE Leader – Climate Solutions Americas, Commercial
Location: Lucerne, Switzerland (Global Ops Capabilities Hub)
Reports To: Global SIOP Leader (Lucerne)
Function: Global Operations – SIOP (Sales, Inventory & Operations Planning)
Work Type: Full time; global role with cross-regional stakeholders
Travel: 15–25% (Americas and selected sites as needed)
Role Purpose
As the SIOP S&OE Leader – Climate Solutions Americas, Commercial, you will lead Sales & Operations Execution (S&OE) for the Americas commercial portfolio (0–90 day horizon) from the global hub. You will orchestrate factory direction and govern performance so regional teams and supply planners can focus on medium‑to‑long‑term planning.
You will serve as a key member of the SIOP cadence, partnering closely with Product Marketing, Sales, Finance, Factories, and the Regional SIOP team to: (1) align commercial signals, (2) drive NPI readiness, (3) reduce portfolio complexity, (4) govern PIPO (phase‑in/phase‑out), and (5) provide scenario‑based recommendations into S&OP. The role includes building an independent demand signal (AI/statistical forecasting) and translating constraints into executable short‑term factory plans.
Key Responsibilities
* Own the short‑term factory guidance (rolling 0–90 days) for Climate Solutions Americas, moving this from current supply planners to the global hub.
* Lead the S&OE drumbeat: consolidate demand/supply signals, set weekly factory priorities, balance service, cost, and inventory, and drive adherence to plan.
* Define and maintain process standards and performance governance for S&OE; ensure factory playbooks, buffer/lead‑time policies, and expediting rules are current and applied.
Commercial Signal Alignment & Governance
* Align Marketing and Sales forecasts at MCS (Monthly Consensus Signal/Sales), resolving gaps and documenting assumptions.
* Partner with Product Marketing to validate business cases for NPI (revenue, units, margin) and govern PIPO to minimize disruption and excess.
Demand Sensing & Independent Forecasting
* Build and maintain an independent AI/statistical forecast (separate from Sales outlook) to improve signal quality; triangulate with market intelligence, macro indicators, POS/channel data, and install base cues.
* Implement demand sensing tactics (near‑term signal refresh, short‑lag indicators) to improve responsiveness and reduce latency.
Constraint Management & Supply Translation
* Identify and capture short‑ and long‑term supply constraints with factories, procurement, and the global supply chain (materials, capacity, supplier risk, logistics).
Scenario Planning & S&OP Decision Enablement
* Generate scenario analyses (demand up/down, mix shifts, constraint relief, expedite vs. backlog, cost‑to‑serve) with quantified revenue, margin, service, and inventory impacts.
Qualifications
* Education: Bachelor’s required (Supply Chain, Operations, Engineering, Business, or related); Master’s preferred (MBA, MS Supply Chain/Analytics).
* Experience: 8–12+ years progressive experience in SIOP/S&OP, S&OE, factory planning, or commercial operations—including multi‑site or regional orchestration; HVAC/refrigeration, industrial products, or complex configure‑to‑order environments preferred.
* Planning & Analytics: Proven use of statistical/ML forecasting and demand sensing; comfortable with planning suites (e.g., SAP IBP, Kinaxis, o9, Anaplan) and advanced Excel/BI (Power BI/Tableau).
* Operations Acumen: Deep understanding of factory scheduling, materials strategy, capacity modeling, lead‑time/buffer design, and supply risk management; Lean/6σ is a plus.
* Governance & Influence: Strong facilitator for cross‑functional cadence; experienced in scenario planning and executive‑level storytelling (revenue, unit, margin impacts).
* Communication: Excellent written/verbal communication in English; additional European languages (e.g., German or French) are an advantage.
* Global Collaboration: Ability to work across time zones (Americas) from Lucerne, with periodic travel to factories, customers, and regional hubs.
Core Competencies
* Strategic & systems thinking; balances short‑term execution with mid/long‑term health
* Data‑driven decision‑making; converts analytics into clear business trade‑offs
* Bias for action; drives closure on cross‑functional actions
* Continuous improvement mindset; standardization and scalability focus
* High ownership, resilience, and adaptability in dynamic demand/supply conditions
Benefits
* Very competitive base salary
* Bonus
* 25 Days Holiday + public holidays
* Pension Insurance
* Life Assurance
More About Us
Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Now, as the global leader in intelligent climate and energy solutions, we’re just getting started. Through digitally enabled solutions; intelligent, connected ecosystems; and a commitment to customers for the entire lifecycle, we’re writing the next chapter. For our company. And for the world.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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