Inserat online seit: Veröffentlicht vor 3 Std.
Aufgaben der Stelle
PJoin the dynamic team at Next Job Abroad as a German Speaking Customer Support Agent in the thrilling iGaming industry in Malta! This is an incredible opportunity to utilize your language skills and customer service expertise while experiencing life in a beautiful Mediterranean setting. As a member of our dedicated support team, you will assist our German-speaking clients, ensuring they receive exceptional service and support. /p pIn this role, you will handle customer inquiries, resolve issues, and provide important information about our gaming offerings. If you are positive, approachable, and motivated by delivering outstanding customer experiences, we would love to have you on board. To facilitate your transition to Malta, we also offer a comprehensive relocation package! /p h3Responsibilities /h3ul liProvide outstanding customer service to strongGerman /strong-speaking clients via chat, email, and phone. /li liAddress and resolve customer inquiries and concerns promptly and efficiently. /li liEducate customers about our products and services to enhance their gaming experience. /li liWork closely with your team to ensure high-quality service delivery. /li liDocument customer interactions and maintain accurate records in our CRM system. /li liGather customer feedback and relay insights to support continuous improvement. /li liParticipate in training sessions to enhance your product knowledge and service skills. /li /ulpstrongRequirements /strong /pul liFluency in strongGerman /strongand a good command of English; knowledge of other languages is beneficial. /li liPrior experience in customer support or a related role is preferred. /li liStrong communication and interpersonal skills with a focus on customer satisfaction. /li liAbility to multitask and effectively manage time in a fast-paced environment. /li liFamiliarity with CRM systems and customer support tools is an asset. /li liWillingness to relocate to strongMalta /strongand indulge in a new cultural experience. /li liA genuine interest in gaming and knowledge of the iGaming industry is a significant plus. /li /ulpstrongBenefits /strong /pulliCareer growth opportunities in a renowned iGaming company. /li /ulul liInternational diverse work environment. /li liCompetitive performance strongbonuses /strong. /li liEnjoy a stronglower cost of living /strong in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. /li liHybrid working setup. /li liYearly salary strong€25.000 /strong excluding bonuses. /li liHealth care benefits and numerous other discounts. /li liFully paid training by certified instructors. /li liState of the art premises, providing a great working environment with relaxing break areas. /li liSpecial events as well as community social responsibility initiatives. /li liWork for a strongGreat Place to Work- /strongCertified Company. /li liRelocation package (reviewed case by case) /li liThis is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe! /li /ul
