Customer Support Engineer for New Engines
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Job Details
* Location: Zurich
* Experience: Work experience in technical occupations
* Type: Full-time
* Code: 8611
We are a world-leading Engine MRO service provider based in Zurich, Switzerland, with over 90 years of operational experience. Our focus on innovation, excellence, and environmental responsibility drives us to be the most customer-centric and sustainable engine-focused MRO worldwide. We offer comprehensive solutions for Maintenance, Repair, and Overhaul of aircraft engines, supporting over 500 customers globally.
Your Responsibilities
* Provide technical support and define engine work scopes in accordance with customer requirements, SR Technics standards, and contractual obligations.
* Prepare and optimize work scopes for engine shop visits focusing on performance, reliability, cost, and turnaround time.
* Support during shop visits as technical customer support.
* Define and improve technical standards and maintenance concepts, primarily for PW1100G-JM engines, and secondarily for LEAP, CFM56, and PW4000 engines.
* Conduct reliability analyses and contribute to the development of the Engine Maintenance Program.
* Investigate damage events and prepare investigation reports.
* Assist in engine maintenance and component repair organizations.
* Collaborate with OEMs and vendors to enhance reparability and reliability of engine parts.
* Support commercial product management with contractual issues, removal plans, and LLP management.
* Participate in technical customer coordination meetings.
Your Profile
* Educational background: ETH, BSc, FH, or HF.
* Experience in the aviation engine MRO industry.
* Proficiency in English and German (level B2) is preferred.
What We Offer
An attractive position within a global, dynamic company with competitive conditions and opportunities for professional and personal development. Benefits are designed to support your daily life and well-being. For more details, visit our website. To apply, please fill out the application form.
Note: Due to Swiss immigration regulations, only applicants holding an EU or Swiss passport or permit will be considered.
Contact: Magdalena Milenic, Talent Acquisition Specialist.
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