A Concept SA is a Geneva-based company specialising in Mac and PC IT services, with over 35 years of expertise serving businesses in French-speaking Switzerland.
Join a dynamic, passionate and committed team working across several sites in the Geneva region and French-speaking Switzerland.
Your mission
As an outsourced IT provider, you are the technical contact for a portfolio of SMEs with varied environments (Mac, PC, servers, network).
Specifically, you will:
- Provide user support, remotely and on-site, for heterogeneous macOS and Windows fleets
- Monitor system status and handle incidents (monitoring, alerting, troubleshooting)
- Plan and carry out preventive maintenance, updates and migrations (workstations, servers, services)
- Deploy and maintain client infrastructures: servers, network (TCP/IP, Wi-Fi, VLAN), firewalls and storage
- Ensure system and data security, and raise user awareness of best practices
- Document your interventions and contribute to the continuous improvement of managed environments
Your profile
Essential requirements*
- Federal Certificate of Capacity (CFC) as an IT technician or equivalent training
- Minimum 2 years’ experience in a similar IT role (support, operations, managed services)
- Operational proficiency in macOS and Windows
- Spoken French proficiency
- Driving licence and personal vehicle (car or scooter) — regular multi-site travel
- Residence in Geneva or immediate vicinity
Technical skills (assets)
- Experience with some or all of these technologies is a plus; training provided for the rest.
- Synology (DSM, storage, backup)
- Firewall and networking (FortiGate an advantage)
- Windows Server and associated services (Active Directory, etc.)
- Virtualisation (VMware, Proxmox)
- Microsoft 365 / Entra ID
- Apple device management via MDM (Mosyle, Jamf) — a plus
Personal qualities
- Customer service orientation and quick responsiveness
- Rigour, organisation and proactivity
- Autonomy in individual work, and a taste for mutual support and sharing within a team
- Excellent communication
- Natural curiosity for technological developments
What we offer
- A modern, pleasant and quiet working environment with state-of-the-art equipment
- A stimulating and varied 100% permanent contract position within a dynamic, committed and passionate team
- A collaborative spirit based on mutual support and skills sharing
- The opportunity to develop diverse technical skills through concrete projects in varied fields
- Exposure to a broad client portfolio with technically challenging assignments
Benefits
- Excellent enhanced occupational pension plan (LPP), above legal standards
- Parking space
Interested?
Send us your complete application (CV, cover letter, diplomas and certificates) to jobs - at - aconcept.ch - we look forward to discovering your profile.
If you do not hear from us within one week, it means your profile does not fully match the position and/or our search.
We sincerely thank you for your interest and invite you to stay attentive to our upcoming opportunities.
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