About usUnilabs is one of the leading diagnostic companies in Europe and offers a complete range of laboratory and imaging services across continents. As a digital leader covering the entire diagnostic field, the more than [number] Unilabs employees worldwide save lives every day. Unilabs invests heavily in technology, equipment, and personnel and uses cutting-edge digital technologies in its laboratories and imaging institutes to improve the lives of nearly 100 million people each year.Responsibilities- Management of the telephone switchboard- Management of Customer Service email inboxes- Transmission of analysis results- Drafting and management of various correspondence- Processing requests from practices, clinics, and hospitals- Advising physicians on pre-analytical protocols- Management of non-conformities and file tracking- Addition of analyses- Execution of various general tasks specific to the departmentSkills- Scientific or medical background (diploma in biology or medical assistant)- Good knowledge of common medical analyses, sample types, and pre/analytical protocols- In-depth knowledge of medical practice and hospital procedures with a minimum of 5 years of experience- Comfortable with digital tools and demonstrate speed- Good oral and written command of French- English and/or German would be an asset- Ease on the phone and interpersonal skills- Excellent sense of customer service and listening skills- Autonomy and solidarity in teamwork- Resistance to stress- Management of priorities- Rigor, care, and professionalism- Flexibility due to irregular hoursWe offer- An exciting and dynamic work environment, with an international dimension- Possibility to take on responsibilities and develop your potential- A positive work atmosphere in a modern setting and a corporate culture promoting respect and recognition- Social benefits as well as a 40-hour work week and 5 weeks of vacation per year- An annual package for your personal analyses and special rates for radiology procedures performed within the Unilabs GroupContactSend this advertisement to a friend jid82e67f3aen jit0625aen jpiy26aen