We are currently looking for a PreSales Consultant based in Europe as
Project /Customer Success Manager, VSS – Dubai Based (m/f/d)
The proaxia consulting group ag is an international medium-sized management consultancy with its headquarters in Spreitenbach near Zurich (Switzerland) and branches in Europe and Asia. The combination of professional (English, among other things: competent, qualified) and axia (Greek: value) is, in our view, the most important guideline for consulting: to create lasting value for the customer in a pragmatic and goal-oriented manner. Trust, partnership, the will to perform and working as a team are the most important prerequisites for our joint success. Every one of our consultants acts and thinks entrepreneurially: we create lasting value for our clients.
Your role with us
1. Overall responsibility of driving multiple VSS projects in parallel to successful implementations in collaboration with customers, partners and the proaxia team.
2. Lead and manage crisis and de-escalate customer situations during the project. Actively participate in Project Steer-coms, identify project risks, roadblocks and ensure mitigation at the earliest.
3. Drawing up the solution roadmap for the live customers identifying upsell potentials and mitigate any churn.
4. Develop and maintain positive executive customer relationship and be a trusted advisor to the customers
5. Being part of the pre-sales team, participate and lead the product demos, webinars, enablement workshops, when required.
6. Develop and maintain communication structure with the customers, partner PMOs and proaxia management.
7. Identify and utilize synergies between multiple ongoing projects collaborating with various proaxia project coaches.
With us you can expect
8. An attractive and performance-oriented salary package.
9. Working from home is standard for us.
10. Short decision-making paths thanks to our flat hierarchy.
11. Modern work equipment and collaboration technologies promote flexible and location-independent collaboration.
12. Active and varied tasks with multi-national and well-known customers enable the further development of skills and personality.
13. Individual development paths, development opportunities and further training as well as an intensive exchange of knowledge are part of proaxia's inspiring culture.
14. National and international company events - we celebrate success together.
Your profile
15. You hold a management degree and are an experienced, energetic, self-driven solution-oriented person.
16. You have executed Project Management, Consulting and Sales/Pre-sales and Customer Success Management activities in your career.
17. 10+ years of experience in SAP or similar solutions and preferably in the Automotive Dealer Management vertical.
18. You like public speaking and interacting with Partners/Customers and excel in relationship building.
19. Based in UAE or willing to relocate. Good command over English. Additional language knowledges like Arabic, German and Spanish will be a plus.
20. Willing to travel up to 50%.
21. Proactive and self-motivated, focused on delivering business value and getting things done in a collaborative and service-oriented manner.