A leading EMS company based in Switzerland is seeking a Quality Engineer.Main ResponsibilitiesManage customer relationships regarding quality, acting as the primary interface and ensuring high customer satisfactionAnalyze customer‑reported non‑conformities, identify root causes, and define corrective actions (8D, 5 Why, Ishikawa, etc.)Be responsible for product quality management during sampling phases, mass production, and throughout the entire product lifecycleCoordinate continuous improvement activities and contribute to the reduction of customer complaintsManage customer audits and participate in the execution of internal auditMandatory RequirementsDegree in Engineering or diploma in electronics/mechanical fieldISO 9001:2015 Auditor certificationIn‑depth knowledge of ISO 9001:2015 standardExperience in Lean Manufacturing and Six SigmaIPC‑A-610 certificationStrong problem‑solving skills, customer‑oriented mindset, and team‑working attitudeAbility to work in dynamic environments under tight deadlines, maintaining an analytical and collaborative approachExcellent written and spoken Italian and English
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